CRM

Alphabet Mulls Offer For Marketing Software Firm HubSpot

Amidst antitrust scrutiny, Alphabet reportedly plans on making an offer for HubSpot to bolster CRM and cloud position

2 months ago

Salesforce Launches AI Tools For Doctors, Healthcare Sector

New AI solutions from Salesforce called 'Einstein Copilot: Health Actions' launched for the healthcare sector

2 months ago

Salesforce Lays Off 700 Staff – Report

American CRM giant Salesforce is reportedly reducing its workforce again, on top of a sizeable reduction back in 2023. The…

4 months ago

Salesforce Invests $4 Billion In UK Amid AI Push

CRM giant Salesforce confirms it will invest $4bn in its UK business over the next five years, in the face…

11 months ago

Salesforce To Axe more Than 10,000 Staff

More bad news for Salesforce staffers, as Marc Benioff confirms firm will again axe employees, this time 10 percent of…

1 year ago

Freshworks Valued At $12.2 Billion After Nasdaq IPO

Business software provider Freshworks, which seeks to challenge Salesforce in the CRM space, enjoys successful Nasdaq debut

3 years ago

Salesforce’s LinkedIn Account Hijacked With Black Lives Matter Post

CRM giant Salesforce confirms its LinkedIn social media account have been compromised, following unauthorised BLM post last week

3 years ago

The State of X Commerce. What’s Next in the Digital Retail Space?

The retail space is being radically transformed, thanks to the pandemic. E-commerce and then M-commerce has rapidly evolved. But what's…

3 years ago

Salesforce Acquires ClickSoftware For $1.3bn

US cloud services provider snaps up Israeli maker of workforce management and service solutions

5 years ago

Global IT Spending To Rise 6.2 Percent, Gartner Predicts

Good news for tech industry with prediction of significant rise in IT spending thanks to weak US dollar

6 years ago

Salesforce Targets SMB Market With Essentials Offering

Entry-level offering...simplified sales and customer service software that can scale as small businesses grow

6 years ago

Salesforce Closes E-commerce Gap With £1.9bn Demandware Deal

E-commerce software maker Demandware snapped up by Salesforce in its biggest ever acquisition

8 years ago

IBM Breaks Into UK Public Sector With Optevia Acquistion

Microsoft Dynamics CRM specialist Optevia scooped up by IBM for an undisclosed sum

8 years ago

Microsoft Launches Dynamics CRM 2016

As CRM software's value grows in the enterprise, Microsoft releases an analytics-enabled, more mobile-friendly version of Dynamics CRM

8 years ago

Microsoft Acquires Adxstudio To Improve Dynamics CRM’s Web-Savviness

The software giant snaps up the maker of self-service portals to help extend Dynamics CRM to the Web

9 years ago

SalesforceIQ Aims To Make Sales People Smarter

SalesforceIQ utilises advanced data science to analyse company relationships and drive actions

9 years ago

Salesforce Releases Next Gen Analytics Cloud

Salesforce believes it will help data-driven companies deliver a whole new level of customer success by using analytics to connect…

9 years ago

Salesforce’s Benioff Claims SAP ‘Is Scared’

Spurned wrath? Marc Benioff blasts SAP CEO claiming he rebuffed a genuine partnership offer

9 years ago

Salesforce Unveils ‘Next Generation’ Marketing Cloud

Salesforce updates Journey Builder and Active Audiences to further blur the lines in CRM

9 years ago

Consumer Trust Meltdown With Businesses Over Personal Data

Porkie pie time...study finds consumers deliberately provide wrong information when businesses ask for personal details

9 years ago

Microsoft Not Interested In Salesforce Takeover

He is just not that into you! Microsoft and SAP deny interest in Salesforce.com acquisition

9 years ago

Is Microsoft About To Bid For Salesforce?

Microsoft joins hunt for Salesforce.com, in what would be a remarkable turnaround in their relationship

9 years ago

NetSuite To Acquire Bronto Software, Posts Q1 Revenue

Bronto offers a host of capabilities designed to unify a shopper’s omnichannel journey, including messaging and automation features

9 years ago

How CRM Technology Is Helping Push On Stem Cell Research

Medical firm Cells4Life tells TechWeek Europe how working with Sugar CRM has helped improved productivity and streamline business processes

9 years ago

Microsoft To Release Dynamics AX ERP Hybrid Cloud Update In December

Cloud first, indeed. New features allow customers to run their ERP environments on hybrid clouds powered, in part, by Microsoft…

10 years ago

Salesforce Opens First European Data Centre

Salesforce finally opens its first European data centre in the UK, powered by 100 percent renewable energy

10 years ago

IT Life: Improving The Customer Experience

ClickSoftware's Steve Mason talks about the Cloud, CRM and Spotify

10 years ago