US cloud services provider snaps up Israeli maker of workforce management and service solutions
Good news for tech industry with prediction of significant rise in IT spending thanks to weak US dollar
Entry-level offering...simplified sales and customer service software that can scale as small businesses grow
E-commerce software maker Demandware snapped up by Salesforce in its biggest ever acquisition
Microsoft Dynamics CRM specialist Optevia scooped up by IBM for an undisclosed sum
As CRM software's value grows in the enterprise, Microsoft releases an analytics-enabled, more mobile-friendly version of Dynamics CRM
The software giant snaps up the maker of self-service portals to help extend Dynamics CRM to the Web
SalesforceIQ utilises advanced data science to analyse company relationships and drive actions
Salesforce believes it will help data-driven companies deliver a whole new level of customer success by using analytics to connect…
Spurned wrath? Marc Benioff blasts SAP CEO claiming he rebuffed a genuine partnership offer
Salesforce updates Journey Builder and Active Audiences to further blur the lines in CRM
Porkie pie time...study finds consumers deliberately provide wrong information when businesses ask for personal details
He is just not that into you! Microsoft and SAP deny interest in Salesforce.com acquisition
Microsoft joins hunt for Salesforce.com, in what would be a remarkable turnaround in their relationship
Bronto offers a host of capabilities designed to unify a shopper’s omnichannel journey, including messaging and automation features
Medical firm Cells4Life tells TechWeek Europe how working with Sugar CRM has helped improved productivity and streamline business processes
Cloud first, indeed. New features allow customers to run their ERP environments on hybrid clouds powered, in part, by Microsoft…
Salesforce finally opens its first European data centre in the UK, powered by 100 percent renewable energy
ClickSoftware's Steve Mason talks about the Cloud, CRM and Spotify
A social network for work – haven’t we seen this before?
Salesforce Wear initiative wants to help businesses build apps for smart watches, smart glasses
A leading maker of hosted business management software, Autotask is following a broad trend of buyouts by private equity firms
Henning Ogberg and Jennifer Stagnaro from SugarCRM explains how open source platforms can be a good source of revenue
Poor Euro exchange lets Marc Benioff's Salesforce slap SAP
Ashley Unitt wants to get contact centres in the cloud - and then get to grips with the Big Data…