BT is extending its existing relationship with Nationwide after signing a new contract to upgrade the building society’s entire network infrastructure.
The six-year contract will connect Nationwide’s entire UK retail banking operations, spanning around 700 branches across the country, as well its head office, regional administration centres and contact centres.
Thanks to a significant boost in both bandwidth and speed, the new network will be able to support applications and services, such as online and mobile banking, that are available to more than 15 million Nationwide customers and 17,000 employees.
“The benefits of using a service provider like BT is that we bring capabilities not just in terms of networking technology…but also knowledge of what we’ve done with each of the banks that can benefit the others.”
Gupta believes that both Nationwide customers and employees will see the benefits of the upgrades, as greater reliability and bandwidth help the former, and an improvement in internal communications help the latter.
“We think we’ve got the depth of infrastructure and the skills set that mean we can help all of our customers, not just the banking sector, transform to the digital economy.”
Nationwide says that the move is a key part of its ongoing digital transformation strategy, as the upgraded infrastructure will help it to introduce the latest customer-facing and back office technologies.
“For our customers, that means innovation not only in compelling new offers but also in the way that we deliver them,” said Debra Bailey, Nationwide’s chief information officer.
“Our latest investment with BT provides us with a great network platform to support our digital banking strategy. It gives us the agility to innovate as well as the reliability and security to confidently deliver our digital services.”
“A reliable network infrastructure with ‘always on’ service levels is a core component of our digital transformation strategy and will help ensure that we continue to offer market leading customer satisfaction.”
What do you know about BT? Find out with our quiz!
German foreign minister warns Russia will face consequences for “absolutely intolerable” cyberattack on ruling party,…
Google is reportedly laying off at least 200 staff from its “Core” organisation, including key…
Investor appeasement? Apple unveils huge $110 billion share buyback program, as sales of iPhone decline…
Tesla retreats from pioneering gigacasting manufacturing process, amid cost cutting and challenges at EV giant
No skynet please. After the US, UK and France pledge human only control of nuclear…
Microsoft's AI investments continue in south east Asia, after investments in Japan, Malaysia, Indonesia, as…