The retail space online and in the high street is continuing to transform. Can marketplaces help smaller retailers compete and differentiate their businesses? And what does the future of integrated retailing look like as customer experiences drive demand for change?
Learn how the definition of the ‘connected customer’ changed due to the pandemic. As consumers now use multiple touchpoints, is brand loyalty being tested? And how have customer services technologies had to evolve to manage the expectations of post-pandemic connected customers?
Is the definition of a ‘connected business’ very different today than it was just two years ago? And how can businesses embrace technology to enable them to connect with their customers and commercial partners?
As enterprises re-design processes, how they connect and support their workforces, and begin to understand what post-pandemic business means to them, how does the shift to become digital nomads shape how enterprises are evolving?
Templafy's own research shows over one in four in the UK (27%) use six to ten different applications a week, resulting in 29% of UK workers feeling frustrated from changing between so many tools and wasting time.
As consumer and business technologies continue to merge, and as businesses transform into post-pandemic enterprises, how will consumer technology develop, and what does this mean for your company?