The digital and physical retail spaces have been converging for over a decade. As the age of the phygital consumer continues to evolve, how can enterprises ensure they are on the cutting edge of these retail spaces?
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Silicon Insights: The State of MarTech: Part 1 Podcast
In the latest Silicon Insight interview we are considering the current state of MarTech and how this will evolve into the future with our special guest Michele Reale, Executive Media Director at twogether Creative.
Silicon Insights: The State of MarTech: Part 2 Podcast
In the latest Silicon Insight interview we are considering the current state of MarTech and how this will evolve into the future with our special guest Michele Reale, Executive Media Director at Twogether Creative.
Silicon Insights: The State of MarTech: Part 1
In the latest Silicon Insight interview we are considering the current state of MarTech and how this will evolve into the future with our special guest Michele Reale, Executive Media Director at twogether Creative.
Turning the Unamazing into the Amazing
Learn how your business can better support each customer via every touchpoint. How to treat each customer as an individual and how empowering your agents can promote high levels of efficiency and wellbeing.
Silicon Insights: How to Evolve Your Enterprise’s Digital Marketing:...
In part two, Izzie Rivers, CEO of Realm, continues to consider how B2B marketing is evolving and why enterprises must evolve how they create and analyse their campaigns.
Silicon In Focus Podcast: Do Businesses Care About the Metaverse?
As the Metaverse evolves, are business leaders paying more attention to this space and placing active development on their strategic roadmaps? Is there now a strong business case for adopting this technology?
Turning the Unamazing into the Amazing
How can businesses meet the demands of digital-savvy customers and push the boundaries of CX.
Silicon In Focus Podcast: The Neo Omnichannel
Are businesses still striving to build their omnichannel as they look towards their post-pandemic futures? The ability to move seamlessly from one digital channel to the next along the purchasing journey was always the Holy grail. Have E-commerce businesses achieved that goal?
Silicon UK In Focus Podcast: The Connected Customer
Learn how the definition of the ‘connected customer’ changed due to the pandemic. As consumers now use multiple touchpoints, is brand loyalty being tested? And how have customer services technologies had to evolve to manage the expectations of post-pandemic connected customers?
Connected Commerce: Next Generation Omnichannel
The omnichannel has been a key driver for all businesses as they connect and integrate each of their customer-facing systems. As enterprises look towards their futures, how are next-generation omnichannel services being created and deployed?