Are businesses still striving to build their omnichannel as they look towards their post-pandemic futures? The ability to move seamlessly from one digital channel to the next along the purchasing journey was always the Holy grail. Have E-commerce businesses achieved that goal?
Elissa Quinby, Retail Insights Leader, Global Director of Retail Insights, for Quantum Metric and former Amazon Product Manager.
Elissa Quinby is an expert in retail insights, starting her career as an Assistant Buyer at American Eagle Outfitters, followed by two years at Google as a Digital Marketing Strategist. She went on to spend eight years at Amazon across multiple business units and functions, including marketing, program management and product.
Today, Elissa is the Senior Director of Retail Marketing at Quantum Metric, an experience analytics company that helps brands gather customer insights that drive intelligent decision-making.