Certain Hewlett-Packard lithium-ion notebook batteries are being recalled, the U.S. Consumer Product Safety Commission has announced, after two reports of overheated batteries resulting in fires that caused minor property damage, though no injuries.
Roughly 70,000 of the batteries were sold at computer and electronics stores, hp.com and hpshopping.com from August 2007 through March 2008 for between $500 (£329) and $3,000; battery packs were sold separately for $100 to $160.
The recalled batteries are used with the following HP and Compaq notebooks:
HP Pavilion:
dv2000, dv2500, dv2700, dv6000, dv6500, dv6700, dv9000, dv9500, dv9700
Resource Library:
Compaq Presario:
A900, C700, F700, V3000, V3500, V3700, V6000, V6500, V6700
HP:
G6000, G7000
HP Compaq:
6720s
Notebook model numbers can be found on the white service label on each battery, below the bar code. Batteries that may be subject to recall, according to the CPSC, will have one of the following bar code labels (the • symbol is a placeholder for other numbers or letters):
62940••AXV••••
65033••B7U••••
65033••B7V••••
65033••BGU••••
65035••B7U••••
65035••B7V••••
65035••BGU••••
65035••BGV••••
67059••V8U••••
67059••V8V••••
The batteries should be removed from notebooks, and users are being instructed to contact HP for a free replacement battery. HP’s recall hotline is (800) 889-2031 and the CPSC’s recall hotline is (800) 638-2772. HP’s Battery Replacement Program can also be contacted through its Website, here.
In a letter to customers on the HP Web site, the company says it is participating in the voluntary recall as part of its commitment to quality and service. “We are proactively notifying you of this issue and are prepared to replace all verified, affected battery packs,” the letter states.
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I brought a lap top HP G700 for a christmas present December 2007
from Staples Merry Hill UK
The battery blow and took the mother board with it , I complained to Staples , about this after I had it checked out and was told they had been recalled , but Staples did not wont to know , am left with a useless
laptop which was only just two years old that cost me £400 ,
am not very pleased has they had
already been recordbefore I brought it
and staples where still selling them
Cassy