Global outage of major websites on Tuesday was caused when an expected customer change, triggered an undiscovered software bug
News failure
Twitter Blames Internal Change For Outage
Inadvertent change to internal systems knocks micro-blogging platform Twitter offline for over several hours on Thursday evening
Google Drive Outage In United States
Thousands of Google Drive users across the United States were unable to access the cloud storage platform for a number of hours on Tuesday
Three Network Crash Causes ‘Intermittent’ Outages
Mobile operator Three has admitted it is experiencing “technical difficulties” in widespread outage
Sainsbury’s Bank Customers Locked Out Of Accounts – Report
Banking outage sees customers locked out of their accounts on Tuesday, but services are now recovered
TSB Boss Steps Down After IT Failure
The fall guy? Chief executive Paul Pester steps down after TSB owner's botched IT upgrade
BlackBerry Resolves Network Outage In Canada, Asia-Pacific
BlackBerry thanks users for their patience after its network in Canada and Asia-Pacific suffered an outage
BBC Lacked Proper Grip On Its Digital Media Initiative Programme – NAO
National Audit Office report paints a grim picture of the Beeb’s grasp of digital media project
Gmail, Google Services Hit By Outage
The service issues, which affected a range of Google products, began on Friday evening and lasted about an hour
BBC Ditches £100m Digital Drive And Suspends CTO
A failed Siemens deal and a botched in-house effort on the Digital Media Initiative wastes millions of licence fee payers' money
Google Talk Falls Silent Worldwide
Service restored to the majority of users, but no information on what caused the outage
Cisco Warns Its B440 Blade Server Could Crash And Burn
The B440 blade server could overheat, according to a field notice from Cisco
Virgin Broadband Blacked Out By ‘Routing Issue’
Virgin Media's broadband services across the UK have been restored after customers experienced a blackout
Top Glitches Played Havoc With Reputations in 2011
As the year winds to a close, Susan Chadwick, of Edge Testing Solutions explores the minefield that is risk-based software testing and rates her top glitches for 2011
Android Support Costing £1.2bn, Survey Reveals
The support costs of low-end smartphones have been revealed, with Android handsets costing billions
BlackBerry Failure Sparks Shareholder Revolt
RIM blames a core switch for a third day of BlackBerry outage, and shareholders demand a change
Post Office Apologises For Major Computer Glitch
The Post Office has admitted that a major IT problem hit all its credit card and banking systems
O2 Admits East London Network Outage
O2 customers are once again experiencing network difficulties, this time in East London and Essex
Skype Suffers Another Embarrassing Crash
Skype has crashed once again, leading to fresh questions over its reliability as a communication tool
Business Impact Of IT Downtime Revealed In Survey
The high cost of IT failures and outages has been revealed in a new survey by CA Technologies
IT Failure And Power Challenge UK Business Continuity
ICM statistics reveal UK businesses are highly sensitive to IT failures as UK power grid reliability worsens
Windows Phone 7 Update Continues To Crash
Despite an attempted fix, Microsoft's WP7 update is still causing problems, according to forum complaints