Ireckonu today announced a new agreement with New York based, Loews
Hotels & Co. Ireckonu, the company behind the first middleware solution
for the hospitality sector, will implement its Core and IKnowU product
solutions across the company’s properties in the United States and
Created in 2014, Ireckonu is committed to providing its partners in the
hospitality sector with a knowledge of their guests’ preferences – and
find new ways for them to deliver an efficient yet personable service in
order to keep up with new forms of competitors who are transforming the
With 24 hotels and five additional ones under construction, Loews Hotels
& Co properties feature both urban and resort experiences for transient
and group travelers. The company is rooted in a strong heritage in the
hospitality industry, with their hotels delivering unique and unscripted
moments for guests.
Loews will implement Ireckonu’s product to further focus on tailor-made,
personalized stays for guests visiting their hotels.
“We are thrilled to be working with Ireckonu,” said Chi Chan, Senior
Vice President, eCommerce and Marketing, Loews Hotels & Co “With their
platforms we will be enabled to create a seamless and integrated guest
experience framework. More importantly, it allows us to innovate and
create customer intimacy throughout the travel journey.”
Jan Jaap van Roon, founder and CEO of Ireckonu, commented: “It’s
an absolute pleasure to be selected by a company such as Loews, with
such a forward-thinking organization that’s focused on rethinking and
revamping the hospitality space.”
Ireckonu offers a state-of-the-art,
hybrid middleware solution – the Ireckonu Middleware. This interactive
solution uses microservices and business logic to enable and manage the
seamless flow of data between on-premises and above-property systems.
middleware products (IRECKONU Core, IKnowU, IConnectU, Kiosk Checkin,
Reporting) provide top of the line data optimization and vastly increase
the quality and quantity of accessible data from third party
integrations (above property and on-premises).