Ofcom and broadband providers agree model for automatic compensation when something goes wrong
News Ofcom
Ofcom Proposes Changes To Broadband Speed Claims
New code of practice to reduce consumer confusion over ISP 'up to' broadband speed claims
BT & Vodafone Get Most Broadband & Mobile Complaints Again
Ofcom hopes publishing complaints figures will spur operators into improving service
EE Set To Challenge Ofcom 5G Spectrum Cap After Three Intervention
EE is forced into action by Three legal challenge but claims its counter action will not delay the Ofcom 5G auction any further
Broadbad 2.0: MPs’ ‘Unhelpful’ Report Is Slammed By Broadband Industry
British Infrastructure Group (BIG) report has the backing of 57 MPs but the broadband industry and experts accuse it of selective analysis
Openreach FTTP Broadband Consultation Invites Others To Invest In ‘Large Scale’ Rollout
Openreach broadband consultation invites government and other providers to look at new investment and funding models for FTTP
Ofcom Sets Up BT Openreach Monitoring Unit
Ofcom outlines how it plans to make sure Openreach is acting independently of BT
Ofcom’s 5G Spectrum Auction Plans Attract Three’s Anger
Ofcom's new rules for 5G spectrum auction place caps on operators but Three hints it could take action
Vodafone And BT Get Most Complaints For Mobile And Broadband
List of shame....Vodafone, BT, TalkTalk top complaint table, as Sky remains the goody two shoes
Three Is Fined £1.9m For 999 Call Failure
Ofcom fines Three after discovering potential weak spot in the way its network handles emergency calls
Ofcom Proposes Text-To-Switch Plans So Mobile Customers Can Easily Dump Their Network Providers
The watchdog proposes network switches should be handled with an exchange of two free texts
Ofcom Details Plan To Open Up BT Openreach Ducts & Poles
Regulator wants rivals to have fair access to BT's underground pipes and telegraph poles
TalkTalk Advances Dark Fibre Plans After Winning BT Cost Appeal
TalkTalk says Ofcom's method for determining dark fibre access caps were miscalculated and is preparing business broadband products for October.
Ofcom Orders BT Openreach To Reduce Cost Of Superfast Broadband
Ofcom says cheaper superfast broadband will incentivise ultrafast rollout and new Openreach targets will boost service levels
Ofcom Mulls Automatic Compensation For Broadband Problems
Regulator rejects industry proposals, and proposes instant compensation for when landline and broadband services goes wrong
Ofcom Fines Plusnet £880,000 For Charging Old Broadband Customers
Left Plusnet between May 2013 and September 2015? Check your bills, you may be eligible for a refund
Ofcom ‘Will Demand’ Openreach Lower Wholesale Fibre Broadband Costs
Ofcom's next step in battle for more competitive fibre broadband market will apparently see it target BT Openreach wholesale costs
Convenient BT Openreach Compromise Paves Way For Fibre-First Britain
ANALYSIS: Legal separation of BT and Openreach suits all parties as UK's fibre rollout advances to the next stage
Former Union Boss Joins BT Openreach Board Amid Breakup Pressure
New appointees for BT Openreach board to guide organisation amid intense seperation pressure
Ofcom Could ‘Liberalise’ Spectrum Allocation For Satellite Broadband
Easier access to spectrum, with provision of additional spectrum among watchdog promises for satellite broadband
EE Fined £2.7m For ‘Negligent’ Overcharging Of ‘150’ Customer Service Calls
EE customers were overcharged for calling customer services as Ofcom dishes out another huge penalty
BT And Plusnet Top Ofcom’s Most Complained About List Over Broadband Woes
Telecoms providers still can't make people happy over broadband services
UK Digital Divide Drops But Universal Broadband Still Lacking
Good progress has been made in the UK's telecoms and wireless networks in 2016
Ofcom Details How Third Parties Could Share BT Openreach Ducts And Poles
The regulator wants to make it easier for competitors to access BT's infrastructure in order to boost investment in all-fibre broadband networks
Ofcom Notifies EC Of Plans To Legally Split BT & Openreach
Talks between BT and Ofcom fail to result in agreement over Openreach future
Ofcom Bans BT-EE From Bidding For 2.3GHz Spectrum To Maintain Competition
Ofcom moves to stop BT hoarding mobile spectrum but falls short of the 30 percent cap demanded by Three
Vodafone Is Fined £4.6m For Billing And Complaints Failures
Vodafone blames "complex" billing system migration for the biggest fine ever issued by Ofcom for "serious and sustained" breaches of consumer rules
Ofcom Android App To Assess Mobile Network Performance
The app will be used to bolster Ofcom's research into mobile telecoms operators
Three Returns To Underdog Role With Calls For Mobile Spectrum Limit
ANALYSIS: Now the proposed merger with O2 has been blocked, Three has no choice but to make noise and disrupt. This time, the battlefield is spectrum
Europe Urges Removal Of Network-Level Ad Blockers
European body cites net neutrality concerns with new guidance that networks cannot implement advert blockers