The role of ITAM [IT asset management] and SAM (Software Asset Management) have to change to not only meet compliance responsibilities, but also, to meet the challenges facing businesses in a post-COVID-19 world. Silicon UK asks how CT ...
News IT service management
How Retailers Can Run Internal Tech As Smoothly As Customer-facing Tech
Paul Cash, MD at cloud services management firm, Fruition Partners UK, examines self-service support and wonders if internal IT consumers deserve the same standards of service as shoppers
Why IT Needs To Stop Being So ITish
Paul Cash, managing director at IT service management firm, Fruition Partners UK, believes it's time to drop the IT