Wolters Kluwer’s CT Corporation announced that Jennifer Cronin was named a Silver Award winner in the Female Executive of the Year – Business Services category in the 16th annual Stevie Awards for Women in Business.
Jennifer, Vice President of Customer Service for Wolters Kluwer’s CT Corporation, was recognized for driving the high performance of CT’s diverse service organization. As companies face intense regulatory compliance pressures, Jennifer has transformed the service organization to more efficiently and proactively manage on-demand transactions and complex legal compliance requirements. Handling over one million cases annually for hundreds of thousands of customers, CT’s customer service teams help the company maintain customer satisfaction and retention rates over 90%.
The Stevie Awards for Women in Business honor women executives, entrepreneurs, employees and the companies they run – worldwide. More than 1,500 entries were submitted this year for consideration.
“Jennifer is an extraordinary teammate and I am delighted that she has been recognized for her exemplary leadership,” said John Weber, President and CEO of Wolters Kluwer’s CT Corporation. “Jennifer’s commitment to our customers, her unmatched expertise in legal compliance, and her operational agility have transformed how CT serves its complex and ever-changing client base.”
So far in 2019, Wolters Kluwer’s CT Corporation has won a series of awards including: a SIAA CODiE Award for UCC Filing Hub; a Gold Customer Service Training Team of the Year in the 6th Annual 2019 Customer Sales and Service World Awards; Best Entity Management System from The Recorder; Best of New England’s Business Formation Services Provider of the Year; a Stevie Award from the American Business Awards, also for UCC Filing Hub; a Business Excellence Award for Best Global Compliance Managed Services Provider; and two Corporate Vision Business Innovator Awards.
For over 125 years, CT Corporation has been the leading provider of registered agent services, incorporation services, and legal compliance. With a global reach into over 190 countries, more than 75 percent of Fortune 500 companies, 95 percent of AmLaw 100 law firms, and 350,000 small businesses trust CT to handle their compliance needs.
About Wolters Kluwer Governance, Risk & Compliance
Governance, Risk & Compliance (GRC) is a division of Wolters Kluwer, which provides legal and banking professionals with solutions to ensure compliance with ever-changing regulatory and legal obligations, manage risk, increase efficiency, and produce better business outcomes. GRC offers a portfolio of technology-enabled expert services and solutions focused on legal entity compliance, legal operations management, banking product compliance, and banking regulatory compliance.
Wolters Kluwer (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. Wolters Kluwer reported 2018 annual revenues of €4.3 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 18,600 people worldwide.