Tangoe is proud to announce it is the winner of a Gold Stevie® Award in the Best Technical Support Strategy and Implementation category in the 19th Annual American Business Awards®. The Stevies recognize outstanding performances in the workplace worldwide.
More than 3,800 nominations from organizations of all sizes and in virtually every industry were submitted this year.
Tangoe presented its agile Implementation Methodology and Governance Model highlighting the company’s emphasis on seamless deployment of its solutions and increasing customer satisfaction and efficiencies through automation. The model defines a strategy with a proven transition formula focusing on quality and accelerated go-live for faster ROI.
“We are excited to have our Implementation Methodology and Governance Model recognized with a Gold Stevie Award,” said Jasen Corrente, Tangoe’s Director of Implementations. “We designed our processes to blend the human touch with technology to deliver consistent, high-quality, and effective service to our customers. Through customer survey results, we have found our implementation model is a big differentiator from others within the industry.”
Tangoe’s Implementation Methodology and Governance Model prioritizes user experience and focuses on more than just the software – it includes strategic steps to address business process change, people change, and the technology change. A successful implementation project includes communication and engagement with project stakeholders as part of the initial deployment as well as enablement training throughout. Tangoe’s implementation solution leverages an interactive web-based system to monitor and track tasks and milestones critical to the success of the project. Reports provide complete visibility to all statuses, actions and governance and are readily available to all project stakeholders. Two-way communication is critical and allows Tangoe to work fast to act on customer feedback. This strong, customer-focused vision helps align the goals of customers to ensure a seamless and efficient implementation process.
More than 250 professionals worldwide participated in the judging process to select this year’s Stevie Award winners. Judges’ comments about Tangoe’s Implementation Methodology and Governance Model include:
“…a very good success rating.”
“A nice way to automate, control, and optimize the world’s biggest organizations’ technology budgets and initiatives.”
Details about The American Business Awards and the list of 2021 Stevie winners are available at www.StevieAwards.com/ABA.
About the Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. The Stevies also produce the annual Women|Future Conference. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
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Tangoe simplifies, manages, and optimizes the technology expenses and programs for the world’s largest organizations and nearly half of the Fortune 500 companies, with industry-leading technology and services so they can focus on what they do best.
Our technology, product, and service delivery experts, fueled by an innovative automation framework, deliver comprehensive expense management and advanced auditing for telecom, seamless MMS program management for mobile, and expert expense management and advanced usage and cloud optimization.
We have over 20 years of experience, industry-leading products and services, and cutting-edge technology empowering you to focus on increasing efficiencies, cutting costs, and finding new ways to increase revenue. We help our customers control IT spend, reduce costs, gain visibility, maximize ROI, manage inventories and devices, and optimize cloud.