SentinelOne,
the autonomous endpoint protection company, today announced the
promotion of Eran Ashkenazi to SVP of Global Support and Services. The
promotion comes as a concerted effort by SentinelOne’s senior executive
leadership team in further establishing a customer-first company culture
as SentinelOne experiences hyper-growth.
In 2018, SentinelOne more than tripled company revenue and showed
unprecedented customer base development with the addition of three
Fortune 10 accounts and numerous Global 2000 companies. As SVP of Global
Support and Services, Mr. Ashkenazi will be tasked with aligning the
individual sectors of SentinelOne’s post-sales team – technical support,
customer success, Vigilance MDR, technical account management (TAM) and
network operations center (NOC) – as a cohesive unit to achieve business
goals and exceed customer demands. Mr. Ashkenazi will focus on overall
customer satisfaction through exceeding SLAs, beating response times,
introducing new customer interaction technology, providing proactive
customer updates around new product releases and supporting existing
product updates. In the new position, Mr. Ashkenazi reports directly to
SentinelOne’s COO, Nicholas Warner, leading a global team of 60+
customer support and service employees.
“Consolidating post-sales functions under a single leader is essential
to providing our rapidly growing customer base with the highest level of
support and service,” said SentinelOne COO, Nicholas Warner. “The
position requires an individual who is both customer and business
oriented with a highly technical background. Since joining SentinelOne
in the company’s early days, Eran has played an integral role in making
us the fastest growing endpoint security company in the market, and no
one is more qualified or deserving of the position.”
Mr. Ashkenazi came to SentinelOne in 2014 as one of the company’s first
executive hires and spearheaded its nascent support organization while
working out of SentinelOne’s Tel Aviv office. In late 2015, Mr.
Ashkenazi relocated to SentinelOne HQ in Mountain View, CA, where he was
a founding member of the SentinelOne global launch team and from 2017
led the build out of the award-winning Vigilance MDR practice.
Over the past several years, Mr. Ashkenazi has demonstrated diverse
leadership qualities by establishing SentinelOne’s rapidly-growing
Vigilance MDR services team. Mr. Ashkenazi built the core team around
the highly-effective SentinelOne-provided MDR alternative, while driving
all Vigilance sales, marketing and service initiatives, resulting in
more than 200 percent YoY growth and a multi-million-dollar contribution
to 2018 top line bookings. As SVP of Global Support and Services, Mr.
Ashkenazi will retain Vigilance MDR responsibilities, while overseeing
the entirety of SentinelOne’s global support and services organization.
Prior to SentinelOne, Mr. Ashkenazi gained invaluable experience as a
pioneer in network security, spending nearly 11 years at Israeli
multinational software provider, Check Point Software Technologies. At
Check Point, Mr. Ashkenazi served in several service leadership roles,
before leading its worldwide professional services organization, where
he was a key player building a world-class support and services
organization for Global 2000 accounts. Over the past five years at
SentinelOne, Mr. Ashkenazi has continually refined his skill set in
building such an organization with tremendous success, and will have an
even greater impact on customer satisfaction as SVP of Global Support
and Services.
About SentinelOne
SentinelOne delivers autonomous endpoint protection through a single
agent that successfully prevents, detects and responds to attacks across
all major vectors. Designed for extreme ease of use, the S1 platform
saves customers time by applying AI to automatically eliminate threats
in real time for both on premise and cloud environments and is the only
solution to provide full visibility across networks directly from the
endpoint. To learn more visit sentinelone.com
or follow us at @SentinelOne,
on LinkedIn
or Facebook.
View source version on businesswire.com: https://www.businesswire.com/news/home/20190423005577/en/