DATA Services, a global IT services and business consulting
provider, today announced mobile payment capabilities for the myki
ticketing system as part of the company’s ongoing digital ticketing
innovation for Public
Transport Victoria (PTV). Passengers can now use Google
Pay on their compatible Android phones to pay for and travel on
public transportation using Mobile myki.
A versatile alternative to physical cards, Mobile myki allows passengers
to fund their account, check balance information and avoid lines when
traveling by train, tram or bus. The innovative ticketing system uses
near-field communication to integrate with existing ticketing barriers
and card readers, allowing passengers to quickly and easily use their
mobile phone to board and pay.
With more than one billion trips since its inception in Melbourne and
across the State of Victoria, myki is one of the first and largest
public transportation networks in the world to implement mobile
ticketing technology across multiple modes without requiring new
infrastructure or equipment. Mobile myki allows PTV to deliver new
technology without requiring the replacement of legacy systems.
“In less than 10 years, myki has grown from five million to more than
585 million trips per year. This exponential growth requires
accelerating technology to exceed the demands of passengers now and into
the future,” said Tim Conway, president of public sector, NTT DATA
Services. “We are excited to partner with PTV on this forward-reaching
solution that will scale to accommodate future ticketing innovation.”
NTT DATA has delivered myki for PTV since 2005. It was created using a
flexible system with open architecture and off-the-shelf components. The
Mobile myki open architecture design facilitates new feature integration
and enables a seamless transition to accommodate mobile payments. The
open system design also provides PTV the flexibility to select and
quickly integrate and implement new devices, vendors and pluggable
“As our long-term partner, NTT DATA has helped us evolve to meet the
challenges of Victoria’s growing population and rising demand for public
transport,” said Jeroen Weimar, CEO of PTV. “Whether it’s saving time by
adding money on-the-go or avoiding queues at ticketing machines, Mobile
myki is an innovation that will make traveling on public transport in
Victoria easier for thousands of passengers every day.”
The myki system enables PTV to improve transportation efficiency and
long-term planning for the more than 15 million mass transit smartcards
and 24,000 devices on trains, trams and buses across the State of
Victoria. NTT DATA also provides end-to-end supply chain and operational
management of the myki system, including 24×7 helpdesk support,
training, data management and audit and compliance reporting.
To support Mobile myki, NTT DATA worked with Google Pay to enable quick
and easy tapping at the terminal that does not require passengers to
unlock their device for payments. The system creates a one-stop ticket
shop for passengers to purchase tickets or check their balance from
anywhere at any time.
“Google Pay creates an effortless, immersive mobile transit experience,
and we are excited to work with PTV and NTT DATA to help ease the daily
journey for Victoria residents and visitors,” said Prakash Hariramani,
director for product management, Google Pay.
In addition to Google Pay, NTT DATA also partnered with NXP
semiconductors to create and implement Mobile myki.
NTT DATA was awarded the contract to continue operating the myki system
in July 2016. To learn more about NTT DATA’s public transportation
offerings and partnership with PTV, visit
the client story on the company’s website.
About NTT DATA Services
NTT DATA Services partners with clients to navigate and simplify the
modern complexities of business and technology, delivering the insights,
solutions and outcomes that matter most. We deliver tangible business
results by combining deep industry expertise with applied innovations in
digital, cloud and automation across a comprehensive portfolio of
consulting, application, infrastructure and business process services.
NTT DATA Services, headquartered in Plano, Texas, is a division of NTT
DATA Corporation, a top 10 global business and IT services provider with
120,000+ professionals in more than 50 countries, and NTT Group, a
partner to 88 percent of the Fortune 100. Visit nttdataservices.com to
About Public Transport Victoria
Over two million trips are taken on Victoria’s trains, trams and buses
every day. This statewide public transport system includes the world’s
largest tram network and almost 4500 kilometers of rail tracks. PTV
plays a crucial role in making these journeys a reality – championing
and delivering improvements to keep people moving on a reliable, safe
and inclusive public transport network. In practical terms this involves
managing public transport franchise and service agreements; ticketing;
network integrity; implementing network changes; and delivering
user-focused passenger services.