Inc. (NASDAQ: FIVN), a leading provider of cloud contact center
software for the digital enterprise, was recognized as one of the 25
Highest Rated Public Cloud Computing Companies To Work For in a list
released by Battery
Ventures, a global investment firm and cloud investor, and with data
specifically provided by Glassdoor*, one of the world’s largest job and
recruiting sites. The list highlights 25 publicly traded companies—all
business-to-business, cloud-computing companies—where employees report
the highest levels of satisfaction at work, according to employee
feedback shared on Glassdoor.
The distinction placed Five9 at number 23 (out of 25 total) with an
overall company rating of 4.7. The broader average across Glassdoor is
3.4. Five9 CEO, Rowan Trollope, boasts a 98 percent approval rating on
Glassdoor—compared to an average of 69 percent for all approximately
900,000 employers on the site—and the company has a 94 percent positive
business-outlook rating, again based on feedback shared by employees.
The broader Glassdoor average is 49 percent. A positive business outlook
means employees believe business will improve in the next six months.
This is the third year Battery has issued the list, along with a related
ranking of the 50 Highest Rated Private Cloud Computing Companies to
Work For. The rankings highlight the broader trend of businesses
increasingly turning to the cloud to run critical technology systems and
software, instead of using on-premise systems.
They also highlight the increasing importance of cohesive culture and
employee happiness in running a successful business, said Neeraj
Agrawal, a Battery general partner who specializes in cloud investing.
“The public companies on this list have not only scaled their products,
teams and business functions—but they’ve managed to scale culture,”
Agrawal said. “We view these rankings as a key indicator of company
health and longevity, and we hope all companies on this list view it as
an honor to be included.”
It was also more difficult to make the list this year, compared with
last year, Agrawal added. A Glassdoor economic research study,
as well as other third party studies,
show that companies with high employee satisfaction often post stronger
“We are proud to be named one of the Highest Rates Public Cloud
Computing Companies to Work For by Battery Ventures,” said Rowan
Trollope, Five9, CEO. “This accolade is a true testament to not only our
success as a company, but also our award winning workplace culture that
makes Five9 so extraordinary.”
Glassdoor noted that employees at these highly rated companies commonly
mention in online reviews that they enjoy working for mission-driven
companies with strong and unique company cultures; employers that
promote transparency; and companies with experienced senior leaders who
regularly and clearly communicate with employees. For instance,
according to one anonymous employee review of Five9 on Glassdoor:
“The culture is one of hardworking, ambitious, kind individuals, who
give back to the community and each other. It’s not one of those
environments where you have to be so nice that you aren’t able to get
any work done. Rather, because the group is so ambitious, everyone
approaches their work with a problem-solving attitude,” wrote a Five9
employee. “The Executive Team is full of people who are top notch and
value their team. It’s a great place to be.”
Full lists of the Battery highest-rated 50 private cloud companies and
25 public cloud companies to work for can be found here.
Five9 is a leading provider of cloud contact center software for the
digital enterprise, bringing the power of cloud innovation to customers
and facilitating more than five billion call minutes annually. Five9
provides end-to-end solutions with omnichannel routing, analytics, WFO
and AI to increase agent productivity and deliver tangible business
results. The Five9 platform is reliable, secure, compliant and scalable;
designed to transform customer experiences into customer love.
For more information visit www.five9.com.
About Battery Ventures
Battery strives to invest in cutting-edge, category-defining businesses
in markets including software and services, Web infrastructure, consumer
Internet, mobile and industrial technologies. Founded in 1983, the firm
backs companies at stages ranging from seed to private equity and
invests globally from offices in Boston, the San Francisco Bay Area,
London, New York and Israel. Follow the firm on Twitter
@BatteryVentures, visit our website at www.battery.com and
find a full list of Battery’s portfolio companies here.
*By a company name, denotes a Battery investment. For a full list of
all Battery investments and exits, please click here.