Cloudbreak Health, LLC (“Cloudbreak”), a leading telehealth and video remote interpretation solutions provider and an UpHealth company (NYSE:UPH), today announced that it has secured International Organization for Standardization (ISO) 9001 certification for its products and services. ISO 9001 certification recognizes excellence in quality management standards of an organization that places an emphasis on its customers, the motivation and implication of top management, the process approach and continual improvement.
“We are very proud to achieve this third-party certification which validates the quality of our internal processes and operating procedures,” said Jamey Edwards, former CEO of Cloudbreak and President of UpHealth. “As a leader in telemedicine, it is critical that we ensure our operations meet the highest standards, and we remain dedicated to ongoing product and service improvements that meet or exceed our healthcare clients’ expectations for quality, cost and delivery.”
ISO certification is granted through a third-party and confirms that Cloudbreak’s operating procedures are up to the strict standards developed and published by the ISO. The certification also demonstrates the company’s dedication to upholding global standards for quality assurance and quality management.
ISO is an independent, non-governmental international organization that supports innovation and the development of solutions to global issues through its standardized guidelines. Over one million organizations worldwide are independently certified, making ISO 9001 one of the most widely used management tools in the world today.
Cloudbreak Health completed its previously announced business combinations with UpHealth, Inc. (f/k/a GigCapital2, Inc.) and UpHealth Holdings, Inc. The combined company, UpHealth, is on a mission to drive the digital transformation of local healthcare, with integrated care management and population health, telemedicine, pharmacy and behavioral health services at the fingertips of clinical and community-based teams globally.
About Cloudbreak Health
Cloudbreak Health (www.cloudbreak.us) revolutionized patient and provider communication with the introduction of video remote interpreting (VRI), establishing Cloudbreak as a pioneer in telehealth technology. Cloudbreak Health continues to innovate with Cloudbreak Telehealth Solutions, including telepsychiatry, telestroke, tele-quarantine, remote patient monitoring and other specialties. Committed to overcoming healthcare disparities and bringing language access to the point of care, Cloudbreak Health seamlessly integrates their language access solution, Martti, into a host of platforms, including Epic, Zoom, and Caregility. Performing more than 1.5 million minutes of telemedicine consultation each month on over 19,000 video endpoints at 1,900+ healthcare locations nationwide, Cloudbreak Telehealth simplifies how providers care for patients, putting a full care continuum at their fingertips 24/7. Follow Cloudbreak on Twitter @cloudbreakhlth or the hashtag #HumanizeHealthcare.
About UpHealth, Inc.
UpHealth is a global comprehensive digital health technology and tech-enabled services platform that empowers providers, health systems and payors globally to manage care for people with complex medical, behavioral and social needs, while dramatically improving access to primary care.
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