customer engagement

Head-to-Head: The Mobile Catalyst

Discover how mobile technology, AI, and 5G drive digital transformation, enhance business efficiency, and create personalized customer experiences.

4 months ago

The Mobile Catalyst: Shaping Digital Innovation in Business

Discover how mobile technology, AI, and 5G drive digital transformation, enhance business efficiency, and create personalized customer experiences.

4 months ago

Twitter’s Top Users Posting Less, Pew Research Finds

As Elon Musk pledges to tweet what he wants, even if it will lose him money, comes worrying Twitter usage…

2 years ago

New Frontiers for the Contact Centre

Why not move from a customer relationship model to a model for relationships with customers? All too often, the distribution…

2 years ago

Cheeky IT: Engagement And Human Experiences Drive Nando’s Tech Ambitions

Restaurant chain Nando's places culture and human engagement at the heart of its digital transformation strategy

8 years ago

Jive And Aurea CEOs Present United Front At JiveWorld 2017

JiveWorld 2017: Elisa Steele and Scott Brighton assure customers during opening keynote

8 years ago