Microsoft Upsets Advertisers With IE 10 Do Not Track

Microsoft’s decision to ship Internet Explorer 10 (IE 10) with the “Do Not Track” setting turned on by default, has provoked a strong response from the Association of National Advertisers (ANA).

In a letter to Microsoft CEO Steve Ballmer, the ANA board of directors, which is composed of representatives from companies such as Intel and AT&T, said that Microsoft’s decision could potentially eliminate the ability to collect Web viewing data for much of the American public.

Very Upset

“ANA’s Board of Directors is very upset that the choice being made by Microsoft is one that will ultimately threaten to reduce the vast array of free content and services available to consumers,” according to the letter. “When presented as a default “on,” by design Microsoft is no longer creating a choice of whether or not data about consumers will be tracked. Rather, Microsoft appears determined to stop the collection of Web viewing data. That is unacceptable. The result of such a large percentage of data collection being blocked seriously undermines consumers’ interests by potentially diminishing the robust content and services available over the Internet.”

Microsoft announced in May it would implement Do Not Track by default in IE10. Three months later, Microsoft Chief Privacy Officer Brendon Lynch noted in a blog post that customers would also have a “customise” option that would allow them to switch the feature off, as well as a Learn More link with information about each recommended setting to help customers decide whether to select Customise or Express Settings, where the Do Not Track feature is enabled.

“In the public statements regarding Microsoft’s action, Microsoft representatives have expressed the view that by default consumers will not be tracked, using the moniker ‘do not track’ to describe the setting,” the association said in the letter.

“Default policy choices should be set by looking to what is best for society as a whole, while giving individuals who have strong preferences the ability to make a different choice. By making this selection for consumers and presenting it in the terms that Microsoft has used, you are presenting the wrong choice to consumers and making a choice for them in a way that is fundamentally bad for consumer interests and the Internet services that they cherish, and even worse concealing this trade-off from them.”

Privacy First

Microsoft does not appear moved by the advertisers’ complaint, however. According to a company spokesperson, implementing the approach is about giving users more control over how they are tracked online.

“Our approach to DNT in Internet Explorer 10 is part of our commitment to privacy by design and putting people first,” a Microsoft spokesperson said in a statement. “We believe consumers should have a consistent experience and more control over how data about their online behaviour is tracked, shared and used. We also believe that targeted advertising can be beneficial to both consumers and businesses. As such, we will continue to work towards an industry-wide definition of tracking protection.”

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Originally published on eWeek.