New AI solutions from Salesforce called 'Einstein Copilot: Health Actions' launched for the healthcare sector
American CRM giant Salesforce is reportedly reducing its workforce again, on top of a sizeable reduction back in 2023. The…
In an effort to appease EU antitrust concerns, Microsoft confirms it will unbundle its Teams software in Europe
CRM giant Salesforce confirms it will invest $4bn in its UK business over the next five years, in the face…
Salesforce AI Cloud includes in-house generative AI tools as well as those from Amazon, OpenAI, Anthropic and others
Salesforce and OpenAI introduce the ChatGPT app for Slack, in an effort to add artificial intelligence to business software
More bad news for Salesforce staffers, as Marc Benioff confirms firm will again axe employees, this time 10 percent of…
Business software provider Freshworks, which seeks to challenge Salesforce in the CRM space, enjoys successful Nasdaq debut
CRM giant Salesforce confirms its LinkedIn social media account have been compromised, following unauthorised BLM post last week
As the enterprise world adjusts to remote working, Salesforce pay $27.7 billion to acquire Slack for enhanced workplace collaboration
Offerings link to companies' existing sales and operations systems, bringing data together and giving both sides a '360-degree view' of…
US cloud services provider snaps up Israeli maker of workforce management and service solutions
The Open Data Initiative, announced last autumn to create a common data model for customer data, could pose a competitive…
Annual sales of cloud software hit £79bn with long-established software vendors dominating the top five, but cloud-native firms showing the…
The outage began on Friday after the deployment of a database script that inadvertently granted users broad permissions over companies'…
Relate 2018: Zendesk Sell integrates salesforce automation into Zendesk's customer service tools, while Sunshine targets developers and Explore adds data…
Dreamforce 2018: The companies are to jointly redesign Salesforce's mobile app and provide business developer tools for apps running on…
Entry-level offering...simplified sales and customer service software that can scale as small businesses grow
ANALYSIS: Salesforce CEO Marc Benioff says tech giants, particularly Facebook & Twitter need to take full responsibility for ensuring they…
OFFICE 365 NEWS: Microsoft says insights gained from LinkedIn can help users write better CVs
Salesforce will use Google cloud infrastructure for overseas expansion and will link its tools to Google's cloud apps, a year…
The Einstein artificial intelligence platform gets predictive models and automated chatbots, which can be set up in a few clicks
The AI Innovation Fund has started off by investing in AI startups in the areas of marketing, data management and…
Feel the love...CRM giant steps up effort to woo developers for its Einstein AI platform
Bluewolf MD Vera Loftis explains the implications behind Salesforce and IBM joining forces in artificial intelligence
Have you been paying attention to this week's IT and tech news? Then try our quiz!
Salesforce focuses on the importance of customer experience in the midst of 'fourth industrial revolution'
Salesforce is pushing its Einstein AI platform hard and personalisation is the order of the day
IN-DEPTH: CeBIT is not what it once was but it's still the world's biggest computer conference. Here is the story…
Anne-Marie Imafidon, founder of the Stemettes, champions the need for more women spearheading startups