Telecoms regulator Ofcom to investigate BT and subsidiaries EE and Plusnet over potential lack of clarity in customer contracts
News PlusNet
Future Of Plusnet Under Review, Says BT Boss – Report
Future of BT's low cost Internet Service Provider Plusnet, is 'under review', amid move to rebrand EE as flagship consumers option
Plusnet Email Outage Causes Frustrations
No emails for Plusnet users. Thousands of Plusnet customers have been unable to access their emails since Wednesday morning
BT To Charge Customers Who Keep Old Routers
When contracts end, BT will charge customers up to £50 if they keep their old routers in an effort to cut down e-waste
Plusnet CEO Steps Down As BT Tightens Grip
Long-serving boss of Yorkshire-based Internet Service Provider steps down as BT tightens grip
Plusnet, TalkTalk Most Complained About ISPs
Winners and losers of the broadband and mobile market have been named and shamed by Ofcom study
Vodafone And BT Get Most Complaints For Mobile And Broadband
List of shame....Vodafone, BT, TalkTalk top complaint table, as Sky remains the goody two shoes
Ofcom Fines Plusnet £880,000 For Charging Old Broadband Customers
Left Plusnet between May 2013 and September 2015? Check your bills, you may be eligible for a refund
Plusnet Mobile Fixes 4G Connection Problem
We'll do you proud...but perhaps not for some mobile users after problems with 4G connectivity
Plusnet Bills Itself As SMB Broadband Champion As Mobile Network Goes...
INTERVIEW: Plusnet CEO Andy Baker says its customer service and no fuss contracts make it ideal for small businesses. But is a business mobile launch on the cards?
Plusnet Suffers Major Internet Outage
So much for doing you proud – Plusnet broadband service goes down for several hours
UK Cable Broadband “Now Faster Than Fibre”, Says Ofcom
Watchdog survey also finds average UK broadband speed rose over last six months, with Virgin Media offering the fastest service
BT Calls Time On Old Dial-Up Service – Or Does It?
If you can't get broadband, you'll have to take your modem over to BT-owned Plusnet
PlusNet Tests IP Address-Sharing As IPv6 Fails To Take Off
IPv4 addresses are running out so PlusNet wants more customers to try using the same IP address
BT Fights Data Handover Request
Following the recent ACS:Law data breach, BT said it will fight future requests for users' personal information
Revenge Attacks Take Down Lawyer And Ministry Of Sound
Ministry of Sound and its lawyer have disappeared from the net as anti-piracy action faces an increased backlash