CRM

Freshworks Valued At $12.2 Billion After Nasdaq IPO

Business software provider Freshworks, which seeks to challenge Salesforce in the CRM space, enjoys successful Nasdaq debut

3 months ago

Salesforce Launches Platforms For Manufacturing, Consumer Goods

Offerings link to companies' existing sales and operations systems, bringing data together and giving both sides a '360-degree view' of…

2 years ago

Salesforce Acquires ClickSoftware For $1.3bn

US cloud services provider snaps up Israeli maker of workforce management and service solutions

2 years ago

Adobe, Microsoft, SAP Demonstrate First Open Data System

The Open Data Initiative, announced last autumn to create a common data model for customer data, could pose a competitive…

2 years ago

Zendesk Targets Sales, Launches ‘Sunshine’ Application Platform

Relate 2018: Zendesk Sell integrates salesforce automation into Zendesk's customer service tools, while Sunshine targets developers and Explore adds data…

3 years ago

Microsoft, SAP, Adobe To Back Common Data Model

Ignite 2018: The proposed standardised model could make it easier to carry out large-scale analytics on customer data drawn from…

3 years ago

Salesforce Targets SMB Market With Essentials Offering

Entry-level offering...simplified sales and customer service software that can scale as small businesses grow

4 years ago

AS Roma Seeks Technological Revolution In Bid To Become Football Superpower

Roma Chairman Jim Pallotta has started a tech revolution at the club to make it a European superpower and to…

4 years ago

Benioff Says Web Giants Must Consider Tech’s Affects For Good Or Ill

ANALYSIS: Salesforce CEO Marc Benioff says tech giants, particularly Facebook & Twitter need to take full responsibility for ensuring they…

4 years ago

Dreamforce 2017: Salesforce Adds Predictions & Chatbots To Einstein AI

The Einstein artificial intelligence platform gets predictive models and automated chatbots, which can be set up in a few clicks

4 years ago

Salesforce Rolls Out Einstein AI For Social Marketers

Salesforce's Einstein artificial intelligence can now be used to help marketers identify products and brands that appear in images posted…

4 years ago

Salesforce Targets Einstein AI Developers With Updates

Feel the love...CRM giant steps up effort to woo developers for its Einstein AI platform

4 years ago

Salesforce, IBM To Combine Einstein And Watson AI Tools

The deal means Salesforce users will become the latest to have IBM's Watson AI technology available in their workplace

5 years ago

Oracle Says It Won’t Change NetSuite Product Prices, Structure

After Oracle completed its acquisition ofNetSuite, executives from both companies detailed what’s in store for customers

5 years ago

Benioff Says Salesforce Betting Big On The Success Of Einstein AI

Salesforce CEO Mark Benioff calls the company's artificial intelligence push a game changer, but is the hype at Dreamforce conference…

5 years ago

Salesforce And Slack Integrate Messaging And Cloud CRM

Salesforce has teamed up with Slack with the aim of integrating features from each other’s services over the coming months.

5 years ago

Oracle Buys NetSuite For £7bn

In one of Oracle's largest ever acquisitions, it will position ERP seller NetSuite in a complimentary role

5 years ago

Salesforce Closes E-commerce Gap With £1.9bn Demandware Deal

E-commerce software maker Demandware snapped up by Salesforce in its biggest ever acquisition

6 years ago

Salesforce Strikes Cloud Services Deal With AWS

Salesforce moved software onto AWS cloud in the hope of expanding its international services with minimal infrastructure spend

6 years ago

Salesforce Appoints Ex-European Commissioner Neelie Kroes To Board Of Directors

Neelie Kroes is third woman to join board of directors at Salesforce, hopes to provide experience across both public and…

6 years ago

IBM Breaks Into UK Public Sector With Optevia Acquistion

Microsoft Dynamics CRM specialist Optevia scooped up by IBM for an undisclosed sum

6 years ago

Jive Updates Intranet And Customer Collaboration Platforms

Jive World 2016: Jive adds new content creation options for internal and external collaboration software, teases Jive 9

6 years ago

IT Life: NetSuite Asks ‘Why Not Cloud?’

Mark Woodhams, EMEA MD for NetSuite, talks us through cloud, Bill Gates, and Apple fandom

6 years ago

Data Centre Firm Interxion Leaks Customer Data

The security breach enabled unauthorised access to Interxion's customer and prospect contact details

6 years ago

Capgemini Acquires Oinio To Boost European Salesforce Power

Munich's Oinio to help Capgemini offer Salesforce-based agile innovation to enterprise customers at scale

6 years ago

What Should Sales Managers Ask Their IT departments For This Christmas?

Christmas is a time for giving, so perhaps IT teams will give their sales managers a bit of extra help…

6 years ago

NetSuite Updates OneWorld, Spreads Dominion To More Than 100 Countries

NetSuite's OneWorld gets default support for 20 languages and configurable tax compliance for more than 100 countries

6 years ago

Microsoft Launches Dynamics CRM 2016

As CRM software's value grows in the enterprise, Microsoft releases an analytics-enabled, more mobile-friendly version of Dynamics CRM

6 years ago

Microsoft’s New Financial Reporting Structure Highlights Strategy Shift

As of October 22, Microsoft will report its earnings in three distinct divisions that show the importance of Windows 10…

6 years ago

Salesforce Unwraps Salesforce IoT Cloud at Dreamforce

Powered by Salesforce Thunder, IoT Cloud connects billions of events from devices, sensors, applications and more from the IoT to…

6 years ago