Press release

Yamhill County, Oregon, Returns to Hart InterCivic for Verity Voting System

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Yamhill County will run its May election using Hart InterCivic’s Verity®
, after rejecting a competing system that did not work
efficiently for the jurisdiction.

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“We used (the other company’s system) for our gubernatorial election,
and I realized immediately that we did not want to use it for our
upcoming presidential primary,” said County Clerk Brian Van Bergen, who
re-opened negotiations with Hart, a former election partner with more
than 100 years of experience providing election solutions.

“The issue boiled down to a failure to deliver integrated write-in
resolutions. Our voters expect election results overnight, but the new
system was not able to deliver. Announcing election results a week late
was a significant public relations problem,” he said.

“With more than 500 precinct races for each party, all allowing
write-ins, adjudicating ballots in a timely way is crucial,” said Van
Bergen. “The system we purchased could not deliver the fast,
easy-to-understand results our voters had learned to expect with Hart’s
legacy system.”

The County has nearly 69,000 registered voters and, like in all of
Oregon, voters mark paper ballots delivered by mail. Hart InterCivic’s
Verity offers best-in-industry central scanning solution that
facilitates efficient, accurate and transparent handling for large
volumes of by-mail ballots.

The County successfully renegotiated its election contracts and last
week took delivery of equipment for Verity, the most modern, secure
voting technology available. Van Bergen, who tested Verity in his office
first-hand, is relieved. “We didn’t realize how awesome working with
Hart systems could be until we didn’t have one.”

“Welcome back to the Hart family,” said Phillip Braithwaite, President
and CEO of Hart InterCivic. “We are happy to once again offer our
superior support to Yamhill County with Hart’s Verity solution. We look
forward to a long partnership with the County.”

Van Bergen praised Hart’s attentive customer service and responsiveness,
saying, “It warms the heart to call and reach someone who knows the
answer to your question, or knows how to find out what you need. Hart
believes in follow-through. We had a painful experience with the other
company, waiting four or five days for a call back and then not getting
a real answer. It was a pattern.

“Hart’s customer service team, top to bottom, is simply superior,” he

Training for the May election will begin next week, and Van Bergen
expects workers to “love the smoother, cleaner, easier-to-navigate”
features of Verity. “We had an issue with the other system that did not
easily show us which ballots had been adjudicated. We discovered that
some ballots were checked and rechecked by the same staff over and over
again. Verity lets users avoid that.”

Van Bergen is also looking forward to the trustworthiness of Verity,
designed and manufactured in the U.S.

“The security features with Verity are astonishing,” he said. “It’s
comforting to know that not only are we getting a better-working system,
but one that is more secure than we ever thought possible.”

As a growing number of jurisdictions in the Northwest and throughout the
country look at new voting systems, Van Bergen offers advice.

“I strongly recommend looking at the whole value proposition,
considering your selection from start to finish. From the first phone
call, through ballot design, to final adjudication. Having that value
proposition may not mean the lowest initial price, but it is worth your
time to check a few references before making a decision that you will
regret for 10 years.

“I’ve now worked with a startup and a 100-year-old company,” said Van
Bergen, who has been County Clerk for six years. “Some consider it fun
and exciting to work with a startup, but you don’t want elections to be
fun and exciting. You want them to be accurate – safe, secure and
dependable. We’ve made the right choice with Hart.”

Learn more about Verity:

Hart InterCivic, Inc.

Austin-based Hart InterCivic is a full-service election solutions
innovator, partnering with state and local governments to deliver
secure, accurate and reliable elections. Working side-by-side with
election professionals for more than 100 years, Hart is committed to
helping advance democracy one election at a time. Hart’s mission fuels
its passionate customer focus and a continuous drive for technological
innovation. The company’s new Verity
Voting system
 makes voting more straightforward, equitable and
accessible—and makes managing elections more transparent, more efficient
and easier. Only Hart offers a completely new, secure voting system
with paper, hybrid and electronic options.