Press release

xMatters Incident Response and Management Platform Achieves Multiple Accolades for Innovation in DevOps and Incident Management

Sponsored by Businesswire

xMatters (, developer of the leading digital service availability platform that prevents IT issues from becoming business problems, today announced its solutions have been recognized by the SIIA CODiE Awards as the Best DevOps Tool and by the American Business Awards® as both a gold Stevie® Award winner in the Business Technology – Incident Management Solution category and a silver Stevie Award winner in the DevOps Solution category.

“Now more than ever, digital transformation is on the fast track for many organizations,” said Troy McAlpin, xMatters CEO. “Businesses need the right solutions to quickly resolve incidents and ease the toil felt by DevOps and operations professionals tasked with service delivery and maintaining continuity of existing services. We’re honored to receive the prestigious CODiE Awards and the Stevie Awards, which recognize how xMatters’ innovations empower developers and operations professionals to excel in delivering uninterrupted digital experiences.”

xMatters’ digital service availability platform enables organizations to minimize – and even avoid – the business impact from incidents, helping organizations achieve continuous uptime. This technology brings structure to collaboration, using intelligent automation to drive the underlying workflow from originating systems forward to resolution. The company’s visual workflow builder, Flow Designer, allows users—from software developers to IT generalists––to create incident management workflows without a single line of code. This drag and drop experience has revolutionized the way IT, DevOps, Operations and SRE teams integrate, synchronize and automate incident management toolchains.

xMatters Recognized as Best DevOps Tool by the SIIA CODiE Awards

The SIIA CODiE Awards recognize the companies producing the most innovative business technology products around the world. The first-round review of all nominees is conducted by software and business technology experts with considerable industry expertise, including analysts, media, bloggers, and investors. The scores from the expert judges determine the finalists. SIIA members then vote on the finalist products, and the scores from both rounds are tabulated to select the winners.

“Congratulations to this amazing group of 2020 Business Technology CODiE Award winners,” said SIIA President Jeff Joseph. “These trying times have underscored the importance of innovative technologies like never before. The products and services we honor today connect us to colleagues and customers, ensure business practices move forward, provide new insights from data, and create new jobs and market opportunities. They represent the best of high-impact, outcome-focused innovation.”

xMatters Wins Both Gold and Silver Stevie Awards by the American Business Awards

The American Business Awards are the U.S.A.’s premier business awards program. More than 230 professionals worldwide participated in the judging process to select this year’s Stevie Award winners. More than 3,600 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories.

“Despite the toughest business conditions in memory, American organizations continue to demonstrate their commitment to innovation, creativity, and bottom-line results,” said Stevie Awards president Maggie Gallagher. “This year’s Stevie-winning nominations are full of inspiring stories of persistence, ingenuity, resourcefulness, and compassion. We celebrate all of their stories and look forward to showcasing them during our virtual awards ceremony on August 5.”

More information about the CODiE Awards is available at:

Details about the winning products can be found at:

Details about The American Business Awards and the list of 2020 Stevie winners are available at:

About the SIIA CODiE™ Awards

The SIIA CODiE Awards is the only peer-reviewed program to showcase business and education technology’s finest products and services. Since 1986, thousands of products, services and solutions have been recognized for achieving excellence. For more information, visit

About the Stevie Awards

Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at

About xMatters

xMatters is a digital service availability platform that helps enterprises prevent, manage, and resolve IT incidents. From the Global 2000 to small workgroups and innovative DevOps teams, organizations around the world rely on xMatters to maintain operational visibility and control in highly complex IT environments. By providing toolchain integrations with hundreds of IT management, security, and DevOps applications, xMatters allows organizations to automate key processes and streamline workflows. xMatters is trusted by leading global companies including BMC Software, Credit Suisse, Danske Bank, DXC technology, Experian, NVIDIA, ViaSat, and Vodafone. xMatters is headquartered in San Ramon, California and has offices worldwide. For more information, please visit