Vocera
Communications, Inc. (NYSE:VCRA), a recognized leader in
communication and workflow solutions, today announced that Nordstrom,
Inc. is outfitting employees with wearable Vocera Badges in the majority
of its full-line stores within the United States. Vocera technology
allows salespeople to be hands-free and connect easily with colleagues
and customers who are onsite or on the phone.
Interoperability between Nordstrom’s phone system and the Vocera
Platform enables salespeople wearing a Vocera Badge to quickly and
discreetly connect with instore colleagues at other locations with a
simple touch of a button and voice command. If employees need to check
on an item at another store, they can instantly connect by saying a
location, individual name, role or department via their Vocera Badge. In
the future, the integration will also enable store operators to connect
call-in customers with the right person in the right department
immediately on their wearable device.
“For more than 100 years, Nordstrom has found innovative ways to set the
standard for service excellence and exceed the evolving expectations of
consumers,” said Brent Lang, president and CEO at Vocera. “We are
honored to provide solutions that advance this world-class organization
along this exciting journey.”
About Vocera
The mission of Vocera Communications, Inc. is to simplify and improve
the lives of healthcare professionals and patients, while enabling
hospitals to enhance quality of care and operational efficiency. In
2000, when the company was founded, we began to forever change the way
care teams communicate. Today, Vocera offers the leading platform for
improving clinical communication and workflow. More than 1,850
facilities worldwide, including nearly 1,600 hospitals and healthcare
facilities, have selected our clinical communication and workflow
solutions. Care team members use our solutions to communicate and
collaborate with co-workers by securely texting or calling, and to be
notified of important alerts and alarms. They can choose the right
device for their role or task, including smartphones or our hands-free,
wearable Vocera Smartbadge and Vocera Badge. Interoperability between
the Vocera Platform and more than 140 clinical and operational systems
helps reduce alarm fatigue; speed up staff response times; and improve
patient care, safety, and experience. In addition to healthcare, Vocera
is at home in luxury hotels, aged care facilities, nuclear power
facilities, schools, libraries, retail stores, and more. Vocera
solutions make a difference in any industry where workers are on the
move and need to connect instantly with team members and access
resources or information quickly. In 2017, Vocera made the list of
Forbes 100 Most Trustworthy Companies in America. Learn more at http://www.vocera.com
and follow @VoceraComm on Twitter.
Vocera® and the Vocera logo are trademarks of Vocera Communications,
Inc. registered in the United States and other jurisdictions. All other
trademarks appearing in this release are the property of their
respective owners.
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