Press release

VMware Announces Availability of vRealize Operations Cloud to Help Customers Optimize, Plan and Scale their Cloud Deployments

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VMware, Inc. (NYSE: VMW) today announced the availability of VMware vRealize Operations Cloud, the self-driving operations solution now delivered as software as a service (SaaS). The new service enables consistent operations for the VMware hybrid cloud helping customers improve operational agility, scale rapidly, speed innovation and increase flexibility. In conjunction with VMware vRealize Log Insight Cloud and VMware vRealize Network Insight Cloud, VMware now offers an industry-leading operations solution for at-scale private, hybrid and multi cloud implementations across both structured and unstructured data sources.

VMware customers Börse Stuttgart, Tabcorp and Trilogy beta tested vRealize Operations Cloud along with dozens others beginning in February 2020. Beta customers thoroughly tested the service—aggregating more than 130,000 virtual machines (VMs) under management across 120-plus vCenters and more than 10 VMware Cloud on AWS deployments.

“Enterprises in every stage of their cloud journey are looking for operations solutions that are purpose-built for cloud and support applications running in their existing virtualized data center and cloud environments in an intelligent, self-driving way,” said Ajay Singh, senior vice president and general manager, Cloud Management Business Unit, VMware. “VMware vRealize Operations Cloud helps empower customers to simplify their journey from private cloud to hybrid cloud to multiple clouds. All with the goal of achieving greater IT and business agility for faster achievement of business outcomes.”

Register today for VMware’s “Why IT Operations as a Service is the Future” webinar scheduled for April 16, 2020 at 10:00am PDT.

Self-Driving Cloud Operations for High-Priority Business Initiatives

Powered by artificial intelligence (AI), VMware vRealize Operations Cloud delivers self-driving operations across VMware hybrid cloud while unifying monitoring across multiple public clouds. The service enables enterprises to modernize their IT and align business and operational goals by delivering consistent operations across on-premises software-defined data center (SDDC) environments, VMware Cloud on AWS, VMware Cloud providers, and leading public clouds including AWS, Azure and Google Cloud Platform. The service supports the latest VMware innovations including VMware vSphere 7 with Kubernetes available with VMware Cloud Foundation 4, which helps customers manage both virtual machine and container-based applications through a single software stack.

vRealize Operations Cloud offers feature parity equivalent to the on-premises version of vRealize Operations 8.1 but with the added benefit of integrations with other VMware Cloud services including VMware Cloud on AWS. Those integrations enable customers to implement operations management with a hands-off and hassle-free approach. vRealize Operations Cloud capabilities include:

  • Continuous Performance Optimization: Continuously optimizes performance with automated workload placement and balancing based on business and operational intent
  • Efficient Capacity & Cost Management: Delivers optimal consolidation, proactive planning, and cost management for VMware Cloud Foundation and VMware Cloud on AWS
  • Intelligent Remediation: Predicts, prevents and troubleshoots issues across hybrid and multi-cloud environments, from apps to infrastructure
  • Integrated Configuration and Compliance: Reduces risk and enforces IT and regulatory standards for workloads running on-premises and VMware Cloud on AWS, with integrated compliance and automated remediation
  • VMware Cloud on AWS Integration: Delivers consistent operations across on-premises SDDC and VMware Cloud on AWS environments. It auto-discovers new SDDCs and immediately monitors and optimizes their performance, capacity, costs and compliance
  • Integration with VMware vRealize Log Insight Cloud: Automatically configures both services when present, view logs in context and launches into full vRealize Log Insight Cloud for 360-degree troubleshooting.
  • Integration with VMware vRealize Automation Cloud: Use common constructs across operations and automation services for initial and on-going workload placement and capacity and cost management.

The service helps support high-priority customer initiatives spanning Operational Agility, IT Modernization, Accelerating Innovation, Digital Transformation, and Mergers & Acquisitions. The initiatives or use cases help a broad range of organizations across varied industries such as financial services, healthcare, energy, and higher education, among others, investing in IT operations as a service such as VMware vRealize Operations Cloud to make sure their applications perform optimally, wherever they deploy, run, and manage them.

VMware customers including Börse Stuttgart, Tabcorp and Trilogy have experienced the benefits of SaaS firsthand by implementing vRealize Operations Cloud in beta.

Börse Stuttgart Boosts Operational Efficiency with Cloud Operations

In support of its cloud-first business strategy, Börse Stuttgart engaged VMware to streamline its IT operations. The German stock exchange has been migrating administrative data to public cloud since 2019, while keeping highly regulated trading data on-premises. Today, VMware vRealize Operations Cloud is helping the financial services organization improve services monitoring and visibility for faster troubleshooting while automating capacity and cost management in times of uncertainty—all with the goal of freeing valuable IT resources to spend more time on innovation.

“VMware vRealize Operations Cloud works smoothly,” said Stephan Wiechert, IT System Specialist at Börse Stuttgart. “I get a message before an upgrade, then it happens automatically. A few minutes later, I get another message saying everything is finished. I’m saving up to 10 hours a month on upgrades and troubleshooting. That’s success to me.”

Tabcorp IT Teams Opt into Cloud Operations to Free Technologists’ Time

A world-class diversified gambling entertainment group based in Australia, Tabcorp relies on VMware to run, manage and automate its data centers. Using vRealize Operations Cloud, Tabcorp easily updated their operations systems and take the time savings to focus on other priorities, in particular working with business units on establishing and tracking key metrics and building new dashboards. With the SaaS solution, Tabcorp’s IT teams – which are spread across the eastern seaboard of Australia – access the same release features simultaneously.

“The value of moving to VMware for SaaS-based IT operations is threefold,” said Jason Bentley, Infrastructure Engineer, Tabcorp. “We cut pre-production planning time by two days which gives us time to focus on metrics, dashboards, and other value-added capabilities. Everyone authorized has access to the same release features, regardless of their work location which is critical in uncertain times, and we’re ready if we quickly need to scale out.”

Trilogy Optimizes Cloud Environment and Performance

Based in Israel, Trilogy is an enterprise software company that acquires companies in the software and IT services spaces. Trilogy has embraced a cloud-first strategy and uses VMware Cloud on AWS to migrate and modernize its applications. Shortly following their on-boarding to the beta of VMware vRealize Operations Cloud, the company was able to optimize their infrastructure resulting in reduced costs and improved efficiencies.

“With VMware vRealize Operations Cloud, we were able to gain full visibility across our environment—which we didn’t have previously,“ said Fuat Ulugay, SaaS operations manager, Trilogy. “The insight delivered by the service led us to immediately reduce our hosts by 20 percent—saving us thousands of dollars in the process. In less than a week, we were able to right-size our environment, optimize our performance and see what we needed for capacity planning.”

Additional Resources

About VMware

VMware software powers the world’s complex digital infrastructure. The company’s cloud, networking and security, and digital workspace offerings provide a dynamic and efficient digital foundation to customers globally, aided by an extensive ecosystem of partners. Headquartered in Palo Alto, California, VMware is committed to being a force for good, from its breakthrough innovations to its global impact. For more information, please visit https://www.vmware.com/company.html.

VMware, vRealize Operations Cloud, vRealize Log Insight Cloud, vRealize Network Insight Cloud, and vSphere are registered trademarks or trademarks of VMware, Inc. or its subsidiaries in the United States and other jurisdictions.