Press release

Utah Driver License Division Adjusts Services Due to COVID-19

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In an effort to support the Stay Safe Stay Home directive, the Utah Driver License Division (DLD) has announced it will be processing only the following essential services:

  • Commercial Driver License (CDL): All CDL processes will be allowed. Individuals must appear in-person and long wait times are likely to occur.
  • Driver license and identification cards: A driver license or identification card can be renewed within one week of expiration. Any lost driver license or identification card will be processed.
  • Reinstatement of a driver license: All reinstatement fees should be paid through the Call Center at 801-965-4437. DLD offices will be able to process the reinstatement only when a replacement license is needed.
  • Administrative Hearings: Administrative hearings will be conducted by phone only. Please contact your local office to schedule a hearing appointment.

“For those who qualify to do so, renewing a license online is both effective and supports the current directives,” said Chris Caras, DLD Director. “Completing your renewal online allows you to be safe and assists the Division in our efforts to comply with the directives regarding social distancing.”

Furthermore, if your learner permit expired on or after March 1, 2020, contact the office where you applied to request an extended permit.

Regular operator tests have been put on hold until Friday, May 1. Individuals can be put on a call back list by calling the driving skills test number at the office where they plan to take the test. Skills Tests for motorcycles can be scheduled if the driver currently has a permit. CDL tests can be scheduled as usual.

Scheduling of online appointments is discontinued at this time. However, several services can still be completed on the DLD’s website:

  • Requesting and purchasing of driving record (MVR)
  • Address changes to driver license or state identification
  • Live Chat with customer service representative

To see a comprehensive list of available services, visit



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