Press release

Ultimate Software Hosts Annual “Connections” Customer Conference with 4,200 HCM Professionals, Partners, and Analysts

Sponsored by Businesswire

Ultimate Software (Nasdaq: ULTI), a leading global provider of human
capital management (HCM) solutions in the cloud, announced today that
4,200 HR and business professionals, partners, and industry analysts
from around the globe attended this year’s Connections, Ultimate’s
annual customer and partner conference, held April 2-4 at the Wynn Las
Vegas and Encore Resort.

This year’s Connections theme was “Dream,” and the three-day conference
offered nearly 90 breakout sessions and workshops that emphasized the
power of dreaming big: imagining the best practices for an optimal
employee experience, committing to big goals, and taking bold action. At
the conference’s opening session, Ultimate’s Chief Technology Officer,
Adam Rogers, and Vice President of Products, Martin Hartshorne,
showcased some of Ultimate’s latest innovations, including:

  • Candidate Match: a new feature within UltiPro Recruiting that
    leverages Ultimate’s “People First” AI engine, Xander® to
    intelligently generate a list of recommended applicants for a specific
    opportunity, while removing the impact of unconscious bias from the
    process of reviewing applications. This feature analyzes
    job-description data and candidate data to compare key
    attributes—helping to identify the best match for each position. When
    recruiters take action within the solution, its machine-learning
    capabilities are continuously learning from those actions and
    improving the quality of future recommendations. With Candidate Match,
    customers can remove unconscious bias and provide candidates equal
    opportunities, while also increasing the speed and efficiency of the
    hiring process.
  • Employee Case Management: UltiPro Employee Case Management
    improves the employee experience with on-demand support for HR-related
    requests. The solution empowers employees to search and find answers
    to important HR questions via a personalized knowledgebase, or by
    submitting requests that are automatically routed to the appropriate
    HR team member. With UltiPro Employee Case Management, HR
    professionals can automate tasks related to employee events using
    intelligent process-automation technology, and assess key metrics to
    make data-driven decisions that optimize the service delivered to
  • Employee File Management: UltiPro Employee File Management
    enables HR to digitally store and manage employee documents in one,
    central location. HR teams can easily create, access, or share files
    at any time—whether they’re generated in UltiPro, sent from other
    business systems, emailed as attachments, or even uploaded from
    paper—and keep a secure audit trail of actions performed on a document.
  • Enhanced Mobile App: UltiPro’s updated native mobile app
    for iOS (Apple) and Android smartphones and tablets offers an enhanced
    experience with additional functionality and a new look and feel.
    UltiPro’s mobile app empowers employees to instantly and securely
    access relevant information, including clocking in and out, requesting
    time off, viewing current pay information, and contacting colleagues.
    Leaders in the organization can view and approve requests, receive
    alerts for prescriptive leadership actions, view and update progress
    on goals, send company-wide messages, and access reports. With
    elevated convenience, employees can get their jobs done quickly and
    easily, improving their productivity and overall experience.
  • Continuous Performance: UltiPro Continuous
    Performance enhances employee coaching by focusing on ongoing
    work-related feedback, check-ins, and goal updates. Powered by Xander,
    the solution focuses on making it easier to gather more frequent input
    from multiple stakeholders on an employee’s contributions—and
    understand the common themes in feedback from multiple
    stakeholders—rather than relying only on a traditional annual
    performance assessment by one direct supervisor. This new solution
    enables employees and managers to collect, process, and take the next
    step to coach and develop individuals, teams, and organizations, and
    drive an overall better performance experience.
  • Giving: UltiPro Giving helps HR teams drive social
    responsibility within their cultures by making it simple to setup,
    manage, and facilitate employee contributions to charitable campaigns
    via UltiPro—including on the mobile app. This functionality will
    include an experience for campaign administrators, employee
    participation, and the payroll administrators’ payroll processing.
    Employee contributions can be easily withheld from payroll and
    reported on W-2s. UltiPro Giving makes it easy for employees to give
    back to their communities and beyond, increasing participation in
    programs that make a difference.

With a record number of HR, payroll, and talent management professionals
attending the conference, Connections 2019 featured opportunities for
global customers to expand their knowledge of Ultimate’s technology and
solutions, gain insight into HR and payroll issues and trends, learn
from hands-on training, collaborate with other UltiPro users, and
interact closely with company leadership and industry influencers.

“Ultimate has been a vital partner as we’ve grown our global footprint
over the last seven years,” said Summer Moore, HRIS manager at Reyes
Holdings, a 30,000-employee beverage and food distributor for brands
such as Coca-Cola, McDonalds, and Panera Bread. “Through UltiPro, we
have visibility into our human capital around the world, and an
essential platform to sustain our business vision and drive results.”

Keynote speakers at this year’s conference also included Scott Scherr,
Ultimate’s chief executive officer, president, and founder, and Viv
Maza, Ultimate’s chief people officer, as well as:

  • Magic Johnson and Larry Bird, NBA Hall of
    Famers, who spoke about the importance of teamwork, a winning spirit,
    and the limitless success that accompanies a determination to overcome
    any obstacle.
  • Michael C. Bush, CEO of Great Place to Work, who explained how
    a great company culture is the key to success in business, and that
    great cultures are built on a foundation of trust, respect, and
  • Mick Ebeling, film and TV producer, philanthropist, author, and
    technology trailblazer, who related his story of how dreaming big led
    him on a mission to create technology for the sake of humanity.

Ultimate also presented its annual Innovation Awards, recognizing
customers that have demonstrated outstanding use of Ultimate’s newest
offerings, extraordinary business results, or HCM transformation with
UltiPro in the past year. The following Ultimate customers received 2019
Innovation Awards:

  • Level Access was named the Innovation Evangelist category
    winner for using insights from UltiPro Perception to create action
    plans that improved attrition, cut regrettable turnover, and boosted
    employee engagement, driving savings of $1.7 million annually.
  • PSAV Presentation Services won in the category of
    ROI/Measurable Benefits for using UltiPro Business Intelligence to
    optimize scheduling and eliminate the cost of third-party staffing,
    saving $20 million per year.
  • Palmer-Donavin won in the category of ROI/Measurable
    Benefits for making substantial improvements in new-hire and overall
    turnover by taking inspiration from UltiPro’s Leadership Actions to
    engage and retain key talent, and using UltiPro Business Intelligence
    to ensure manager actions were completed promptly and universally.
  • Rush Enterprises, Inc., won in the category of
    ROI/Measurable Benefits for using UltiPro as its single system of
    record to generate savings in HR of 250 work hours per week,
    equivalent to almost $500,000 per year.
  • ALCAL Industries, Inc., was a winner in the HR
    Transformation category for using UltiPro Compensation Management to
    provide mangers with the necessary visibility and insight to make the
    best pay decisions, and to make managers more sensitive to, and
    responsible for, a fair and equitable culture.
  • Genesco, Inc., won in the category of HR Transformation for
    executing against nearly 100 People, Process, and Product
    recommendations provided by Ultimate consultants, which have cut
    payroll processing time by half and enabled HR to take full advantage
    of delivered functionality.
  • Contura Energy won in the category of HR Transformation
    for its quick, 45-day launch of UltiPro, the use of UltiPro to
    communicate with its employees across several divisions and states,
    and the way the company leveraged UltiPro to facilitate an acquisition
    that doubled the size of the company and to meet its aggressive
    payroll timeline.
  • Fox World Travel, Inc., won in the category of HR
    Transformation for using UltiPro’s integrated suite to generate
    substantial time and dollar savings, and to simplify the employee
    experience through payroll, online open enrollment, UltiPro Recruiting
    and UltiPro Onboarding, UltiPro Perception, UltiPro Performance
    Management, and the UltiPro mobile app.

As a thank you to customers for their lifelong partnership and support,
Ultimate also hosted a Customer Appreciation Party featuring a concert
by singer and songwriter sensation, Katy Perry.

“The Connections experience is another demonstration of how our two
companies share the same principles,” said Pablo Brizi, CHRO at Bloomin’
Brands. “We are both founder-inspired companies that take care of their
employees and customers. Ultimate’s People First philosophy translates
into the highest level of care for its customers, something we enjoy
through a responsive customer service team. Ultimate’s ability to
execute across the HCM product lifecycle gives us the tools we need to
put our 93,000 employees first.”

“We founded Ultimate with a dream that embraced putting our own
employees first, and building software that could help other companies
do the same,” said Scott Scherr, Ultimate’s CEO, president, and founder.
“Thanks to our customers, that dream has come true. Our customers
demonstrate that treating employees with care and respect is not only
compatible with—but essential to—long-term growth and profitability. I’m
grateful for this opportunity at Connections to be surrounded by
likeminded professionals who recognize that a focus on employee needs
leads to better products, services, and business results.”

About Ultimate Software

Ultimate Software is a leading global provider of cloud-based human
capital management and employee experience solutions, with more than 48
million people records in the cloud. Our award-winning UltiPro delivers
HR, payroll, talent, and time and labor management, as well as HR
service delivery solutions. Founded in 1990, Ultimate is headquartered
in Weston, Florida, and employs more than 5,100 professionals. In 2019,
Fortune magazine and Great Place to Work ranked Ultimate #1 on their Best
Workplaces in Technology
 list, in the “Large Companies” category,
Ultimate’s fourth consecutive year to top the list. In 2018, Fortune
ranked Ultimate #1 on its 100 Best Workplaces for Women list
and #1 on its 100 Best Workplaces for Millennials list, our
second year at the top. Customer Sales and Service World Awards also
recognized Ultimate’s Services team as the #1 Customer Service
Department of the Year
 in 2018 for companies with 2,500 employees or
larger across diverse industries. Ultimate has more than 5,600 customers
worldwide, including Bloomin’ Brands, Culligan International, Feeding
America, Red Roof Inn, SUBWAY, Texas Roadhouse, and Yamaha Corporation
of America. More information on Ultimate’s products and services can be
found at

UltiPro is a registered trademark of The Ultimate Software Group, Inc.
All other trademarks referenced are the property of their respective

Follow Ultimate Software on Twitter:
and on LinkedIn: