Press release

UJET Receives 2019 CUSTOMER Magazine Product of the Year Award

Sponsored by Businesswire

, the company that is reimagining customer support with
multi-channel solutions that fully leverage smartphone-era technology
and intelligent automation, has been named by TMC as a 2019
CUSTOMER Product of the Year Award
winner. TMC’s CUSTOMER magazine
recognizes products that are enabling organizations to meet and exceed
the expectations of their customers.

Customer support experiences are increasingly playing a vital role in
building brand loyalty and increasing revenue. UJET empowers
organizations to harness the power of smart devices, leveraging
capabilities like photos and video to help agents connect, understand
and reach a positive resolution more quickly and easily than ever
before. Through data-driven insights and capabilities, UJET is enabling
support managers to make smarter decisions, increase team performance,
fuel innovation and help drive business growth.

“In order to truly reach their potential, businesses today must deliver
a seamless, engaging, and personal experience for their customers,” said
Anand Janefalkar, founder & CEO of UJET. “CUSTOMER magazine’s
recognition of UJET’s Cloud Contact Center Solution demonstrates the
value that modern support platforms can have on increasing brand loyalty
and driving overall growth.”

“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor
UJET with a 2019 Product of the Year Award,” said Rich Tehrani, CEO,
TMC. “The UJET Customer Support Platform has proven deserving of this
elite status and I look forward to continued innovation from UJET in
2019 and beyond.”

This award follows numerous prestigious recognitions for UJET’s Cloud
Contact Center Solution including the 2018 CUSTOMER Magazine Workforce
Optimization Innovation Award and being named a “Hot Vendor” by Aragon
Research in Intelligent Contact Center. For further details, please

To request a UJET demo, please visit:

The 21st Annual Products of the Year Award winners will be published in CUSTOMER
magazine online and on TMCnet.

Tweet this: .@UJETco receives 2019 CUSTOMER Magazine Product of
the Year Award, helping businesses meet & exceed the expectations of
their customers.
#CustomerService #CustomerExperience #CX

About TMC’s CUSTOMER Magazine

Since 1982, CUSTOMER
magazine (formerly Customer Interaction Solutions) has been the voice of
the call/contact center, CRM and teleservices industries. CUSTOMER has
helped the industry germinate, grow, mature and prosper, and has served
as the leading publication in helping these industries that have had
such a positive impact on the world economy to continue to thrive.
Through a combination of outstanding and cutting-edge original
editorial, industry voices, in-depth lab reviews and the recognition of
the innovative leaders in management and technology through our highly
valued awards, CUSTOMER includes news and insights on the latest
developments in agent training, analytics, ERP, IVR, social CRM
solutions, mobile apps, workforce management and more. Please visit
for more information.

About UJET

UJET is a modern cloud contact center software company with leading
innovation in smartphone-era customer support on the web, phone, and
mobile apps. The UJET platform delights end-users with any time,
anywhere access and simple smartphone functionality and elevates agent
performance through context-aware solutions for voice, chat, image,
video, and text. The UJET platform is enterprise grade in its global
reliability, security, and scaling capacity and is SOC2 Type II and
HIPAA compliant. UJET is trusted by customer-centric, innovative
enterprises, including Nest, Instacart, Postmates, Atom Tickets, Blink
and Grupo Bursatil Mexicano (GBM) to automate contact center processes
and provide superior experiences that drive higher customer
satisfaction. For more information, visit