Dataworks, Inc., the leading payment
and integrated receivables technology provider in the banking industry,
is launching Payment Case Manager (PCM), a completely automated solution
for secure bank-to-bank and related bank-to-customer communications
required to resolve payment disputes and exceptions.
“In today’s world of automation it is puzzling that something as
important as resolving payment disputes or errors relies solely on banks
faxing information between each other,” stated David Peterson, President
of U.S. Dataworks. “Our goal at U.S. Dataworks is to automate processes
for banks and the customers they serve. The Payment Case Manager (PCM)
system does just that by transforming tedious, manual Exception Case
processes into a secure, automated service, accessible by all
Payment Case Manager can be used for ACH exceptions regardless of the
ACH Operator. Case Requests can be initiated and electronically
delivered to US Financial Institution. PCM is offered on a subscription
basis, with several membership levels available based on the average
number of cases per month. Guest accounts are also available for free,
allowing banks to send Case Requests only to Full Subscribing Members.
ACH requests for Record of Authorization will be the initial case type
supported by the PCM system, but additional payment case types will be
added soon. To learn more about Payment Case Manager visit www.pcmworks.com
or contact the sales contact listed above.
About U.S. Dataworks
U.S. Dataworks, Inc., with locations in Sugar Land, TX, Oklahoma City,
OK, and Atlanta, GA provides payment automation and integrated
receivables technology to empower banks of any size to offer
sophisticated treasury management services to their business customers.
The flagship software, Clearingworks, takes treasury management
solutions to a new level, by combining Intelligent Learning™ with proven
integrated receivables technology to meet the changing demands of
financial institutions and the businesses they serve.
U.S. Dataworks, Inc. is a wholly owned subsidiary of The Bankers Bancorp
of Oklahoma, Inc. More information is available at www.usdataworks.com.