Ankit Bhatt of U.S. Bank was named Digital
Banker of the Year today by American Banker. The publication noted
numerous factors in determining the award, including many positive
leadership traits, a score of achievements and an ability to
successfully build products that put customers first.
This press release features multimedia. View the full release here:
https://www.businesswire.com/news/home/20190603005517/en/
Ankit Bhatt of U.S. Bank was named Digital Banker of the Year by American Banker. (Photo: Business Wire)
Bhatt joined U.S. Bank in 2017 as a key leader in U.S. Bank’s
enterprise-wide digital transformation efforts. Initiatives began
shifting from incremental improvements that helped customers now, to
making leaps to address future wants and needs. Bhatt led several
high-profile initiatives during that time, the biggest of which was the
complete rebuild and overhaul of the flagship U.S. Bank mobile app.
In the span of about a year, Bhatt led teams to concept, prototype,
build, deploy, and re-deploy many iterations, which resulted in a
brand-new U.S. Bank mobile app that was co-created every step of the way
with customers. The app provides one of the most comprehensive and
useful mobile banking app experiences, fueled by extensive research on
how people use their mobile apps, an analysis of consumer needs and
direct customer feedback. All of that was achieved in only nine months.
“We are both proud and impressed with everything Ankit and our teams
have been able to achieve in the past few years in U.S. Bank’s digital
transformation,” said Gareth Gaston, executive vice president of
Omnichannel at U.S. Bank. “The many efforts are already paying off with
great results and I know the best is still yet to come.”
Bhatt was quick to recognize those on his team and partners across the
bank. “I’m incredibly thankful for this recognition as Digital Banker of
the Year,” he said. “There is so much effort that goes into developing a
groundbreaking new app and I can’t imagine a better team and partners to
work alongside to pull it all off.”
A feature story on Bhatt appeared in the latest edition of American
Banker. The full article is available on the American
Banker website.
About U.S. Bancorp
U.S. Bancorp, with 74,000 employees and
$476 billion in assets as of March 31, 2019, is the parent company of
U.S. Bank, the fifth-largest commercial bank in the United States. The
Minneapolis-based bank blends its relationship teams, branches and ATM
network with mobile and online tools that allow customers to bank how,
when and where they prefer. U.S. Bank is committed to serving its
millions of retail, business, wealth management, payment, commercial and
corporate, and investment services customers across the country and
around the world as a trusted financial partner, a commitment recognized
by the Ethisphere Institute naming the bank a 2019 World’s Most Ethical
Company. Visit U.S. Bank at usbank.com or follow on social media to stay
up to date with company news.
View source version on businesswire.com: https://www.businesswire.com/news/home/20190603005517/en/