Twilio (NYSE:TWLO), the leading cloud communications platform, today announced that Christy Lake is joining the company as its Chief People Officer. Lake will be responsible for leading Twilio’s global People team, driving the company’s talent development and acquisition strategy and fostering belonging, diversity and inclusion across Twilio. She will report directly to Twilio’s co-founder and chief executive officer, Jeff Lawson.
“Twilio’s people and values are the most important factors of our success as a company,” said Jeff Lawson, co-founder and chief executive officer at Twilio. “Christy’s leadership scaling enterprise teams and developing vibrant cultures will be invaluable as we take Twilio to the next level. I look forward to seeing her build the talent and infrastructure that will support the next decade of Twilio’s growth.”
Most recently, Lake was the Senior Vice President and Chief People Officer at Box, where she evolved the People function by investing in diversity and inclusion. Having held human resources leadership positions at Medallia, HP Software, and The Home Depot, Lake brings deep expertise in culture development, talent strategy, and learning and development. She is also an advisor to PeopleTechPartners and sits on the board of Petco.
“Twilio is in a uniquely exciting stage as a company. Its people-first approach to growth and rapid scale over the past ten years have laid the blueprint for a world-class culture,” said Lake. “I’m excited to join the team and help create the mechanisms that ensure the culture continues to grow with the organization into the future.”
Lake joins the Twilio leadership team as Chief People Officer effective immediately.
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry—from emerging leaders to the world’s largest organizations—to reinvent how companies engage with their customers.