ThousandEyes, the company that delivers visibility into the Internet and digital experiences, today announced ThousandEyes Synthetics, an Internet-aware synthetic monitoring solution for proactive detection of modern application performance issues. Addressing a significant application performance monitoring gap introduced by API-heavy and Internet-dependent application architectures, ThousandEyes Synthetics visually correlates application performance to underlying infrastructure and Internet delivery performance in a single, shareable dashboard for instant root cause identification and collaborative issue remediation. These new capabilities dramatically reduce business continuity risks, enable successful SaaS and cloud-hosted application rollouts, and give IT teams confidence in their ability to troubleshoot SaaS, cloud-based and browser-based application performance issues.
“Traditional synthetic monitoring solutions simply don’t cut it in today’s Internet-dependent, cloud-centric ecosystem. An app-centric view with no knowledge of the underlying dependencies leaves IT, Digital Ops and service delivery teams dead in the water while troubleshooting application performance issues,” said ThousandEyes vice president of product, Joe Vaccaro. “ThousandEyes Synthetics enables both SaaS app owners and IT teams to deliver and deploy with confidence knowing they will be able to quickly identify exactly what’s causing any issues in end-user digital experience regardless of where the issue lies, eliminating massive business continuity risks.”
Legacy synthetics were designed for traditional application development approaches and for applications that are hosted in on-premises data centers where the Internet and third-party services aren’t potential complicating factors for application performance. Modern applications, however, require an entirely new approach to synthetic monitoring due to the fact they are distributed, interact with multiple third-party services through APIs across multi-cloud environments, and are constantly changing thanks to continuous integration and continuous delivery (CI/CD) models.
- Comprehensive Insights: Gain actionable insights into application performance with proactive monitoring of commonly trafficked user paths and multi-step business transactions.
- Cloud and Internet RCA: Expedite the identification of cloud- and Internet-related root causes of application performance issues like ISPs, CDNs, IaaS, SaaS, and the Internet.
- User-centric measurements: Understand how applications are performing from user-relevant locations via pre-deployed monitoring agent locations around the world and new mobile network monitoring agents.
“Our research shows that tool sprawl is a significant challenge for enterprise IT teams, and the need to reference multiple disparate tools and datasets makes addressing application performance issues incredibly difficult and time consuming, which has obvious impacts on end-user experience, revenue and brand reputation,” said Shamus McGillicuddy, Research Director at EMA Research. “ThousandEyes’ approach to consolidate and correlate different views of all the different potential sources of application performance issues will be very compelling for teams looking for that singular view, so time can be spent on issue remediation versus issue isolation.”
ThousandEyes Synthetics is currently in limited release and will be generally available later this year. Learn more:
- Read the ThousandEyes Blog: Introducing Internet-Aware Synthetic Transaction Monitoring
- Register for the webinar, “How Schneider Electric Assures Its Salesforce Lightning Migration with ThousandEyes Synthetics”
- Find out about current job openings at ThousandEyes
- See the latest ThousandEyes announcements and news coverage
ThousandEyes empowers enterprises to see, understand and improve digital experiences for their customers and employees. The ThousandEyes cloud platform offers unmatched vantage points throughout the global Internet and cloud providers, delivering immediate visibility into the digital experience for every user, application, website or service, over any network. ThousandEyes is central to the global operations of the world’s largest and fastest growing brands, including Comcast, eBay, HP, 130+ of the Global 2000, 70+ of the Fortune 500, 6 of the 7 top US banks, and 20 of the 25 top SaaS companies. For more information, visit www.ThousandEyes.com or follow us on Twitter at @ThousandEyes.