Startek, Inc. (NYSE: SRT), a global provider of customer experience
management, has appointed Jerry Schafer to its board of directors,
succeeding Ed Zschau effective March 21, 2019. He will also serve as a
member of the audit committee.
Schafer brings more than three decades of executive experience
overseeing business development efforts, managing operations and leading
finance teams for global corporations. Prior to his retirement, Schafer
most recently served as the vice president of worldwide development for
McDonald’s Corporation, where he was responsible for the company’s
global expansion initiatives. Schafer also served as chief operations
officer and executive officer of development for McDonald’s China.
Prior to McDonald’s, Schafer was the chief financial officer of Chipotle
Mexican Grill, where he implemented multiple finance and accounting
functions to support the company’s early stages of growth. Prior to his
CFO role, Schafer led Chipotle’s initial expansion efforts outside the
city of Denver, launching 25 new restaurants in three cities.
“Jerry is a proven executive with a long-standing track record of
implementing growth strategies for multi-national corporations,” said
Aparup Sengupta, chairman of the board of directors for Startek. “His
previous experience in leading McDonalds’ international business
development efforts will be a strong asset to the board as Startek
continues to expand its presence across the globe.
“I would also like to thank Ed for his long dedication to Startek,
having served on the board since 1997. He provided the company with
invaluable guidance to help Startek grow its footprint and ensure the
recent business combination was successful. We wish him the best going
Schafer commented on his appointment: “Startek has a best-in-class
customer experience management platform that was significantly enhanced
by the business combination with Aegis last year. I look forward to
leveraging my background and collaborating with the rest of the board
and management as the company continues to execute on its global growth
Schafer holds a Bachelor of Arts in accounting from Walsh College and is
a licensed CPA. He currently serves on the board of trustees for Walsh
College and the board of trustees for the Ronald McDonald House of North
Carolina, including locations in the city of Durham and Wake County.
Schafer is also a consultant to Salad and Go, a start-up restaurant
concept in the Phoenix area.
Startek is a leading global provider of customer experience management
solutions. The company provides business process outsourcing and
technology services to corporations around the world across a range of
industries. Operating under the Startek and Aegis brands, the company
has approximately 47,500 outsourcing experts across 58 delivery campuses
worldwide that are committed to enhancing the customer experience for
clients. Services include omnichannel customer care, customer
acquisition, order processing, technical support, receivables management
and analytics through automation, voice, chat, email, social media and
IVR, resulting in superior business results for its clients. To learn
more about Startek’s global solutions, please visit www.startek.com.