Startek (NYSE: SRT) and Aegis, global providers of customer
experience management solutions, have been named to the 2019 Best of the
Global Outsourcing 100® (GO100) list produced by the International
Association of Outsourcing Professionals® (IAOP®).
This year’s list featured companies that have been at the top of the
GO100 for a decade, including the world’s best outsourcing service
providers and advisors from across all industries, areas of
specialization and sizes. Startek and Aegis were recognized by IAOP for
their performance across several categories, including Best of Leaders,
Top Customer References, Top Innovation and CSR.
“This is an outstanding accomplishment for Startek and Aegis to be
recognized by IAOP for our exceptional customer experience platform and
digital transformation efforts,” said Joe Duryea, global chief revenue
officer of Startek and Aegis. “Our consistency in being named to this
list, along with our recognition for outstanding performance in several
other categories, further validates our position as a global leader in
the BPO industry. I’d like to thank IAOP for being a consistently active
forum for innovation and industry collaboration.”
IAOP CEO Debi Hamill commented: “The Global Outsourcing 100 showcases
the dedication, expertise and sheer hard work of the best of the best in
the outsourcing industry. I congratulate Startek and Aegis for being
recognized on IAOP’s 2019 Best of The Global Outsourcing 100 as they
are, year-after-year, among the highest-rated companies in customer
references, company awards and certifications, programs for innovation,
corporate social responsibility, size, and growth.”
Startek and Aegis continue to invest in innovation and strive to move up
the value chain with transformational business process services,
omni-channel capabilities and industry-specific business offerings to
further enable clients to meet their corporate goals.
About IAOP
IAOP is the global association that brings together customers,
providers, and advisors in a collaborative, knowledge-based environment
that promotes professional and organizational development, recognition,
certification, and excellence to improve business service models and
outcomes. Our members and affiliates worldwide are digging deep at IAOP
conferences, learning at IAOP chapter meetings, getting trained and
certified at IAOP courses and workshops, and connecting through IAOP
social media, all with one goal: better business results. Whether you
are a customer, provider or advisor, new to collaborative business
models like outsourcing, or you are an experienced professional, IAOP
connects you and your organization to our growing global community and
to the resources you need to get the results your company deserves and
demands. For more information and how you can become involved, visit www.IAOP.org.
About Startek and Aegis
Startek is a leading global provider of business process outsourcing
solutions. The company provides customer experience management, back
office and technology services to corporations around the world across a
range of industries. Operating under the Startek and Aegis brands, the
company has more than 45,000 outsourcing experts across 58 delivery
campuses worldwide that are committed to enhancing the customer
experience for clients. Services include omnichannel customer care,
customer acquisition, order processing, technical support, receivables
management and analytics through automation, voice, chat, email, social
media and IVR, resulting in superior business results for its clients.
To learn more about Startek & Aegis’ global solutions, please visit www.startek.com
and www.aegisglobal.com.
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