S&P Consultants Ranked in the Best in KLAS: Software and Services Report for Fourth Consecutive Year

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With the release of the 2019 Best in KLAS: Software Services report,
S&P Consultants marks the fourth year of being ranked by the
prestigious peer-reviewed healthcare technology organization.

To assemble the report, KLAS talks to thousands of organizations to
gather insight on their implementation experiences with a variety of
vendors and how well those vendors live up to expectations.

“Of the many accolades available to businesses in our sector, this one
is particularly meaningful,” said Andy Splitz, Cofounder and CEO of S&P
Consultants. “That’s because it represents the opinions of our
clients—and their peer set. These are people who have had direct
experience in implementing HIT solutions and working with some of the
best consultants and software vendors in the industry. For them to
single us out this way again this year is not only very gratifying, but
it’s also highly motivating to our hard-working team.”

This year, S&P was rated in the HIT Implementation Support and Staffing
category with a score of 92.9 out of 100.

As part of KLAS’s research, candid and anonymized feedback from
confirmed S&P clients collected. Many of the comments provided by S&P
clients spoke to how our expertise helped all parties in the
implementation achieve their common goal. Here are some highlights¹:

S&P Consultants helped steer us away from danger and… set us up
much better for future success
Director, Project Results –
Aug 2018.
S&P Consultants helped us figure out things that our EHR vendor said
were impossible. And we and S&P Consultants also figured out other
things together. That was quite an accomplishment. S&P Consultants
really did partner with us, and they helped us through the entire
project.
Manager, Project Results – Dec 2018
I would contract with S&P Consultants again in a heartbeat. We liked
that they were willing to tell us what we needed to hear. Some of the
other consultants we have worked with would sometimes tell us what we
wanted to hear. But S&P Consultants was a little different. I could
tell right out of the gate that they were up front and that they did
things in a great manner. They were great about telling us how things
were. Also, the people that S&P Consultants gave us were tremendous.
They were head and shoulders above the folks that we were getting from
another vendor. S&P Consultants has a good methodology. They use a
methodology and structure for implementations that are based on some
of their previous engagements. For us, the methodology was a huge
difference from what we had with another vendor. When we brought S&P
Consultants into our implementation, there was a night-and-day
difference. In general, S&P Consultants’ people, framework, and
ability to have candid conversations were the things that set them
apart.

Director, Project – Jan 2019
S&P Consultants didn’t come with an attitude of telling us what they
have done and what we have to do. They actually learned our operation
as much as possible. They were able to integrate what they knew with
our workflow. I was really impressed.

Manager, Tools and
Methodology – Dec 2018
I was struck by the fact that S&P Consultants was able to initiate
activity and work without having to be told. They weren’t sitting
around waiting for directions. They integrated with our staff and
essentially became part of our staff. And they were the subject matter
experts for us. S&P Consultants worked very closely with our teams,
and they always had new things that needed to get done. They would
initiate things.
Manager, People and Knowledge – Dec 2018
The biggest thing that sets S&P Consultants apart is the fact that
their people are extremely comfortable working in a client’s
environment. Some consultants just talk around a table in the
conference room. But S&P Consultants’ people don’t just stay at the
table. They are out in the trenches working with the team. They go
where they are needed. That really stands out. They show us how to do
the things they talk about. The consultants made our folks
comfortable. Our staff members look forward to the consultants coming
on-site. People come up to me and ask whether the consultants are
coming in.
Manager, People and Knowledge – Dec 2018

Zach Johnson, S&P’s Chief Strategy Officer, lays much of the
firm’s success at the feet of its proven implementation methodology
known as S&P InTegrity™.

“InTegrity is a unique approach to HIT implementations that helps
clients ensure their team’s success, deliver the highest-quality result,
and maximize their ROI. InTegrity gives clients better visibility into
the potential (common) pitfalls that lay in wait for many
implementations. The process also helps client bind strategy to
execution, ensuring that they are leveraging technology to serve both
their clinical and revenue goals at the highest levels. Our approach
adds a level of granularity and client-specificity to the vendor’s
general framework, so that real-world conditions are taken into account.
InTegrity accurately reflects the actual situation, resources,
leadership, objectives and day-to-day reality in a way that greatly
improves the chances for a smooth and successful implementation.”

About S&P Consultants:
S&P Consultants enjoys a 20-year
reputation for “doing the right thing” in healthcare IT, facilitating
realistic interactions among all parties in HIS implementations. Their
InTegrity℠ approach provides a solid “genetic roadmap” and adaptive
framework to organizations looking to assure the success of complex
projects.

About KLAS:
KLAS is a data-driven company on a mission to improve
the world’s healthcare by enabling provider and payer voices to be heard
and counted. Working with thousands of healthcare professionals, KLAS
collects insights on software, services and medical equipment to deliver
reports, trending data and statistical overviews. KLAS data is accurate,
honest and impartial. The research directly reflects the voice of
healthcare professionals and acts as a catalyst for improving vendor
performance. To learn more about KLAS and the insights we provide, visit KLASresearch.com.

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