SoftwareReviews, a division of world-class IT research and advisory firm Info-Tech Research Group Inc., has published its 2019 Team Collaboration Emotional Footprint Awards, naming five gold medalists in the space:
- SAP Jam Collaboration
Team Collaboration software is an integral part of business processes and efficiencies. It refers to any type of web tool that assists with coordinating one or more people within an enterprise, offers solutions for management, and tracking developments of a project. These aspects aim to help users work and integrate seamlessly with other members of their organization, including facets such as instant messaging, calendar sharing, file sharing and video conferencing.
According to Adib Ghubril, Research Director at Info-Tech Research Group, “The term – collaboration – is an agreeable concept with an engaging connotation; an inviting, collegial environment offering some sort of benefit. But what is that benefit? Beyond the mechanics of collaboration – file sharing; conversation archiving; action planning – the purported outcome of collaboration is the generation of a product which is greater than the sum of its parts. Tool makers need to have that in mind when planning the next revision cycle.”
The indicators separating the Emotional Footprint Champions from others in the category are the exceptional scores in service experience, conflict resolution, negotiation and contract, strategy innovation and product impact. You can see all vendors on the Emotional Footprint diamond at https://www.softwarereviews.com/awards/emotional-footprint-awards-2019-team-collaboration.
About the Emotional Footprint Awards and Software Reports
The SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Our scoring methodology aggregates these ratings across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
SoftwareReviews is a division of Info-Tech Research Group Inc., a world-class IT research and advisory firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships.
By collecting real data from IT and business professionals, SoftwareReviews’ methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software. Visit softwarereviews.com to see where vendors appear on data quadrants, emotional footprint diamonds, and to access reports.