Shiftboard,
a leading provider of enterprise workforce
scheduling software, has released a new, completely redesigned
mobile-first user experience (UX). The shift to a mobile-first UX
radically improves the productivity of both managers and workers by
increasing their ability to quickly respond to changing dynamics within
complex scheduling environments. Many companies have scheduling
operations supported by multiple people and roles. Shiftboard’s new UX
caters to the specific needs of three key roles which includes
schedulers who need access to advanced functionality, line-managers who
oversee day-to-day schedule management, and shift workers of all types
who need anytime, anywhere access to their schedule.
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Extending across web browsers, iOS and Android phone apps, the new UX was based on direct customer input and market research, ensuring the design met the needs of dynamic workforces. (Photo: Business Wire
As highlighted in a recent Deloitte
Insights article, today’s enterprise line managers and workers are
constantly on the go and need solutions that can be as mobile as they
are, whether they’re in a production facility, hospital, visiting remote
sites, or around the office.
“Enterprise workforce operations are very dynamic with the need to make
on-the-go scheduling changes immediately. Providing an enhanced mobile
experience is critical to meeting these needs,” said Dorothy Pults,
director of product for Shiftboard. “The power and agility of our new
mobile-first UX makes it a great fit for enterprise organizations to
respond to day-to-day scheduling changes while maintaining vital
communication with their workforce.”
Shiftboard tackles the complexity of enterprise scheduling by providing
three distinct user experiences:
-
Admin View: Provides advanced capabilities and
configurability for “power” schedulers, and system administrators. -
Manager View: Enables line managers to quickly handle
daily scheduling tasks such as filling open shifts, confirming and
managing call-outs, and approving time cards. -
Worker View: Provides shift workers with a simple,
intuitive interface to check schedules, confirm assignment details,
swap shifts, and clock in and out.
Shiftboard’s new UX features a mobile-first design, simplified
navigation, streamlined workflows, and a new filtering paradigm enabling
information to be found quickly. Extending across web browsers, iOS and
Android phone apps, the new UX was based on direct customer input and
market research, ensuring the design met the needs of dynamic workforces.
“Enterprise companies have complex employee scheduling needs and require
solutions that are both highly configurable and easy to use,” said Frank
Pereira, managing partner of Coleman Consulting Group, a leading
provider of workforce management solutions. “This mobile-first user
experience, for both managers and workers, demonstrates a movement
toward understanding the unique needs of larger organizations.”
“At LUSH we are aiming to create a highly dynamic scheduling
environment, so having real-time scheduling capability can be highly
beneficial for us,” said Alan Nair, Labor Scheduling Project Lead at
LUSH Fresh Handmade Cosmetics. “We are excited about Shiftboard’s new,
mobile-first user experience as the improved user interface and
functionality will allow for higher engagement with managers and
employees using the scheduling tool.”
About Shiftboard, Inc.
Shiftboard is the leading provider of enterprise workforce scheduling
software. Built around the hourly workforce, where scheduling, real-time
communication, and change management are at the core of day-to-day
operations, our solution helps organizations transform their business
through automation. Thousands of customers choose Shiftboard to help
lower labor costs, increase worker productivity, and decrease employee
turnover. To date, Shiftboard has supported over 245 million scheduled
shifts, providing the employment pipeline for over $3 billion in wages
earned. For more information, please visit www.shiftboard.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20190423005360/en/