SenecaGlobal, a global leader in software development and management, has been recognized as the winner of the “Best Kaizen Practicing Organization” during the Confederation of Indian Industry (CII) 2021 National Kaizen Circle Competition out of more than 180 nominated companies. The juried competition presents the award to the organization that best demonstrates its commitment to incorporating the Kaizen method of continuous improvement in business operations.
“This award represents the collective achievement of every associate at SenecaGlobal who works with tenacity and purpose to make incremental advances that add up to significant results over time for our clients,” said Rao Tummalapalli, managing director and founder of SenecaGlobal. “Innovation is a big part of our corporate culture, and the Kaizen mindset enables every team member to make an impact.”
Embracing the Kaizen mindset
SenecaGlobal incorporates the Kaizen method across all departments to promote innovation in software development processes and business operations. Associates receive ongoing end-to-end training, share learnings and success stories, participate in a reward and recognition program and are incentivized to explore new ideas outside of regular tasks.
A core team with representatives from the quality, product delivery, client services and human resources departments manage the effort and drive the adoption of formal processes, templates and tools. Action plans are tracked, measured and implemented company-wide after validation.
Award-winning ideas
As part of the award nomination, representatives from SenecaGlobal provided examples of how the company successfully implemented Kaizen practices, which also received individual national awards from CII, including:
- An innovative process to reduce software development deployment time and minimize human errors
- A design and prototyping process to explain complex ideas more easily to clients
- A system to improve the reach of autism intervention capabilities and reduce costs worldwide
- An innovative process to improve billing rate assessments
- A 360-degree business continuity planning process in response to COVID-19
- An associate health improvement initiative
“Everything we do at SenecaGlobal is designed to delight our clients,” said Mike O’Malley, senior vice president of sales and marketing for SenecaGlobal. “Receiving the Kaizen award is another proof point — in addition to our world-class quality and customer satisfaction metrics — that our continuous improvement initiatives inspire our associates to unleash their creativity and develop innovative solutions.”
Founded in 2007, SenecaGlobal is a global leader in software development and management. The company’s services include software product development, application software development, enterprise cloud and managed services, quality assurance and testing, security, operations, help desk, technology advisory services, and more. SenecaGlobal’s agile team consists of world-class information technologists and business executives across industries, ensuring clients with a strong competitive advantage.
SenecaGlobal has three office locations throughout the world, with headquarters in Chicago, Illinois, a state-of-the-art software development and management center in Hyderabad, India and a regional office in Atlanta, Georgia. The company is certified as a Great Place to Work® and is ISO 9001 certified for quality and ISO 27001 certified for security.
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