Samsung SDS America today announced a strategic partnership with
MobiChord Inc. to enhance its Managed
Mobility Services (MMS) Suite of Offerings. MobiChord, a SaaS
company that specializes in Technology Expense Management software on
the ServiceNow platform, will underpin and strengthen the expense,
usage, asset management experience for Samsung SDS enterprise mobility
customers. Samsung SDS and MobiChord are set to provide an early glimpse
into the partnership during ServiceNow’s Knowledge 2019 on May 7, 2019
in Las Vegas, Nevada.
The partnership is an important step towards Samsung SDS’ strategic
objective to streamline the customer experience and enhance its global
reverse and forward logistic capabilities. MobiChord offers the only
Technology Expense Management solutions native to the ServiceNow
platform, a global leading enterprise IT platform utilized by roughly
75% of Fortune 500 companies. Adaptable and flexible, MobiChord’s global
technology platform is vendor, device, and carrier agnostic and easily
integrates into a customers’ existing IT infrastructure and workflows.
In addition to bringing B2B, B2C and B2BC Expense/Asset/Usage Management
capabilities for both smartphone/tablet devices and wearables, the
partnership adds value for Samsung SDS enterprise mobility customers via
a suite of professional and managed services and implementation support.
Already, enterprise customers are experiencing the benefits of the
partnership. In an initial customer pilot program, Samsung SDS and
MobiChord together tailored the platform to meet the customer’s specific
requirements and fit within a highly regulated industry. Pilot programs
have had meaningful results, including driving significant cost savings
and workflow optimization throughout the enterprise as well as improving
the end-user experience.
“With its highly flexible and multi-vendor platform, MobiChord is a
natural fit to bolster our Managed Mobility Services. The platform can
be easily customized to address the complex nature of enterprise-level
managed mobility,” said Mingu Lee, Senior Vice President, Mobile B2B,
Samsung SDS America. “Additionally, MobiChord’s connection to the
ServiceNow ecosystem enables us to further simplify the implementation
process for our customers, doing away with unnecessary system
integrations, and allows us to fit seamlessly into their global IT
strategy.”
Herbert Uhl, Co-founder and CEO, MobiChord, said, “We’re thrilled that
Samsung SDS has chosen MobiChord to enhance its Managed Mobility
Services. Our experience has been that global enterprise mobility
management requires an agile and flexible approach that is customized to
the client’s IT environment and particular business objectives. Working
with Samsung in early pilots has proven that this collaboration is a
perfect fit. We’re looking forward to launching the partnership during
ServiceNow’s Knowledge 2019.”
About Samsung SDS America
Samsung SDS America (SDSA) is the U.S. subsidiary of Samsung SDS, a $9
billion global leader in digital transformation and innovation
solutions. SDSA helps organizations optimize their productivity, make
smarter business decisions, and improve their competitive positions in a
hyper-connected economy using our enterprise software solutions for
secure mobility, retail, DOOH, advanced analytics, and contextual
marketing.
About MobiChord
MobiChord Inc. is a leading provider of Technology Expense Management
software and services. MobiChord integrates internal and external
Service Providers with ServiceNow to create a single, business-facing
solution to digitize the management of voice and network, mobility and
cloud. MobiChord’s solutions transform the way cross-departmental work
is managed, unlocking unbridled productivity, giving enterprises full
control of their technology environment, and greatly decreasing
technology provider expenses.
Companies of all sizes, across the globe benefit from telecom service
management. MobiChord is based in Salt Lake City, Utah and has offices
in North America, EMEA and APAC.
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