SailPoint Technologies Holdings, Inc. (NYSE: SAIL), the leader in identity management, has been recognized as the 2020 Gartner Peer Insights Customers’ Choice for Identity Governance & Administration (IGA). The Gartner Peer Insights Customers’ Choice distinction recognizes the vendors who are the most highly rated by their customers through a series of customer-submitted reviews. This year, SailPoint is the sole vendor to receive the Customers’ Choice distinction for the IGA market.
The Gartner Peer Insights Customers’ Choice distinction is based entirely on feedback and ratings from end-users who have purchased, implemented or used IGA solutions like SailPoint’s Identity Platform. SailPoint is the only vendor to receive this ‘Customers’ Choice’ recognition this year. As of January 31, 2020, SailPoint has an overall rating of 4.5 out of 5 in the Identity Governance and Administration market based on 93 reviews – the most of any other IGA vendor – in the last 12 months. SailPoint is also recognized as a leader in the analyst report, 2019 Gartner Magic Quadrant for Identity Governance and Administration.
“We are fanatically focused on our customers. It is embedded into our company DNA and continues to be a huge focus for us across all areas of the business,” said Meredith Blanchar, SVP Customer Success, SailPoint. “We believe this distinction is, of course, a significant proof point underscoring our commitment to customer success. But perhaps more importantly, to us, this distinction comes directly from our customers who took the time to provide a written evaluation of their work with us, which speaks volumes. We exist to ensure our customers’ success at every stage of their identity journey. We believe this distinction shows that, without a doubt, we are the customer choice for IGA today.”
To qualify for the ‘Customers’ Choice distinction, Gartner requires vendors to receive a higher overall rating among the eligible reviews received than the overall mean rating for the market and vendors must receive more than the required 50+ eligible reviews in a one-year time period (across organizations of varying sizes and industries). This Customers’ Choice distinction is accompanied by a “Voice of the Customer” report that synthesizes Gartner Peer Insights’ reviews for the previous year into insights for IT decision makers.
To read the accompanying March 2020 Gartner Peer Insights ‘Voice of the Customer’: Identity Governance and Administration report, please visit our website: www.sailpoint.com/identity-library/gartner-peer-insights-customer-choice/.
Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.
About Peer Insights:
Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers. Gartner Peer Insights includes more than 215,000 verified reviews in more than 340 markets. For more information, please visit www.gartner.com/reviews/home.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Source: Gartner, Magic Quadrant for Identity Governance and Administration, Felix Gaehtgens, Kevin Kampman, et al., 9 October 2019.
SailPoint, the leader in identity management, delivers an innovative approach to securing access across the enterprise with the SailPoint Predictive Identity™ platform. With SailPoint, enterprises can ensure that everyone and everything has the exact access they need, exactly when they need it, intuitively and automatically. Powered by patented Artificial Intelligence (AI) and Machine Learning (ML) technologies, the SailPoint Predictive Identity™ platform is designed to securely accelerate the business while delivering adaptive security, continuous compliance and improved business efficiency. As an identity pioneer and market leader serving some of the world’s most prominent global companies, SailPoint consistently pushes the industry to rethink identity to the benefit of their customers’ dynamic business needs.