a national home lender, has earned the MortgageSAT Best-in-Class Lender
Award for Application Process, given to lenders whose application
processes consistently received the highest ratings from borrowers they
served in 2018. This award is given only to mortgage companies in the
country who “provide exemplary service to their borrowers throughout the
year, resulting in a satisfaction score in the top ten percent of a
The acclaimed application process at PrimeLending offers an online
experience that guides potential homebuyers through each step of the
process. It simplifies applying by seamlessly combining technology,
direct loan officer support and ease-of-use, allowing borrowers to
securely upload documents from the convenience of their phone, tablet or
“We are driven by our enduring commitment to delivering a superior
experience for borrowers, so it’s truly an honor to earn this award from
MortgageSAT on behalf of homebuyers,” said Steve Thompson, President of
PrimeLending. “Making a lasting positive impact on our customers,
business partners and employees is what we’re all about.”
MortgageSAT® is a leading analytics tool from the STRATMOR Group that
gathers borrower feedback and data to help mortgage lenders improve the
PrimeLending, a PlainsCapital Company, is a national home lender
combining personal guidance and local expertise with fast service, more
choices and the flexibility to meet homeowners’ unique needs. We’re
relentlessly focused on empowering our customers to boldly pursue their
homeownership goals, whether they’re looking to buy, refinance or
renovate a home. The PrimeLending team works alongside our customers in
all 50 states, helping them make smart home financing decisions and have
a rewarding experience along the way. Delivering on this promise for
more than 30 years, we’re proud to consistently earn a 96% customer
satisfaction rating1. PrimeLending is a wholly owned
subsidiary of PlainsCapital Bank, which in turn is a wholly owned
subsidiary of Hilltop Holdings Inc. (NYSE: HTH). More information at PrimeLending.com.
Equal Housing Lender.
1 Survey administered and managed by an independent third
party following loan closing. 96% satisfaction rating refers to the
rating our customers give our loan officers. Our loan officers have
received a 96% Customer Satisfaction Rating.
All loans subject to credit approval. Rates and fees subject to change.
Mortgage financing provided by PrimeLending, a PlainsCapital Company.
Equal Housing Lender.
© 2019 PrimeLending, a PlainsCapital Company. (NMLS: 13649).