Press release

Pennsylvania American Water Launches 2019 Infrastructure Upgrade Project Map during National Infrastructure Week

Sponsored by Businesswire

Pennsylvania American Water announced today that customers can see where
dollars from their monthly bills are flowing into water and wastewater
system upgrades through a user-friendly online map. The new site,,
shows locations of and details about water and wastewater pipe
improvement projects the company has planned across the commonwealth in

The map was launched to coincide with National Infrastructure Week, May
13-20. This national discussion focuses on the need to elevate
infrastructure as a critical issue impacting all Americans.

“Investing in our infrastructure is a key component to providing
reliable service today and for future generations,” said Pennsylvania
American Water President Jeffrey McIntyre. “We are committed to showing
our customers how we are putting their water bills to work on replacing
and upgrading aging infrastructure to keep their service reliable and
affordable, and we want to be transparent about when and where these
infrastructure projects are taking place.”

Pennsylvania American Water is planning to invest approximately $355
million in new system upgrades in 2019. The company encourages
customers, public officials, regulators and employees to visit the map
for important information about water system upgrades in their local

“A J.D. Power water utility survey released last week strongly confirms
that water utility customers are more satisfied with their water utility
when they are aware of the efforts their utility is making to replace
old infrastructure,” McIntyre continued. “While Pennsylvania American
Water invests hundreds of millions of dollars each year on such efforts,
our challenge has always been finding engaging ways to communicate these
projects to our customers. This map is an important tool in raising this
awareness to an issue that is typically buried underground, out of sight
and out of mind.”

Accessible from any computer or mobile device, the map can be found at
It also can be accessed on Pennsylvania American Water’s website under
the Water Quality tab and System Updates page at

The map features summaries of pipe upgrades, total dollars invested and
length of pipe being installed. Users can navigate the map by panning
and zooming similar to other popular web-based maps. By clicking on
individual projects, users can see specific project details including
affected streets. Projects shown on the map are expected to be completed
by the end of the year.

Pennsylvania American Water, a subsidiary of American Water (NYSE: AWK),
is the largest investor owned water utility in the state, providing
high-quality and reliable water and/or wastewater services to
approximately 2.4 million people. With a history dating back to 1886,
American Water is the largest and most geographically diverse U.S.
publicly traded water and wastewater utility company. The company
employs more than 7,100 dedicated professionals who provide regulated
and market-based drinking water, wastewater and other related services
to an estimated 14 million people in 46 states and Ontario, Canada.
American Water provides safe, clean, affordable and reliable water
services to our customers to make sure we keep their lives flowing. For
more information, visit
and follow American Water on Twitter,
and LinkedIn.