Press release

Nucleus Research’s 2021 Workforce Management Solutions Value Matrix identifies Ceridian, Infor, Reflexis Systems, UKG, Workforce Software as Leaders

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The leading providers of Workforce Management (WFM) solutions are prioritizing niche capabilities, like schedule optimization and the employee experience, according to Nucleus Research’s WFM Technology Value Matrix 2021.

The annual assessment of WFM solutions from Nucleus Research, the leading provider of ROI-based analysis of technology services and solutions, lists Ceridian, Infor, Reflexis Systems (Zebra Technologies), UKG, and Workforce Software as “Leaders” in WFM technologies.

“The pandemic continues to impact the work landscape, fostering a greater need for technology solutions that optimize operations, enhance compliance and improve employee engagement,” said Research Manager Trevor White. “The Leaders in this space have separated themselves from competitors by investing significant resources in making improvements to these areas as part of robust solutions that provide users with a greater return-on-investment.”

Nucleus Research’s findings indicate a need for decision-makers to adapt quickly and swiftly to changing demands and regulations, requiring technology solutions that can keep up with these swift changes and pivot swiftly. This is particularly evident in the case of businesses that are re-opening and must comply with new regulations related to health and safety, and labor compliance.

To create the 2021 WFM Solutions Value Matrix, Nucleus Research evaluated several technology solutions currently on the market aimed at improving workforce efficiency for organizations. Solutions are analyzed based on both functionality and usability, as well as the value they continue to deliver to customers.

To download the full 2021 WFM Value Matrix, click here.

About Nucleus Research

Nucleus Research is the recognized global leader in investigative ROI technology research. Using a case-based approach, we provide research streams and advisory services that allow vendors and end users to quantify and maximize the return from their technology investments. We deliver the numbers that drive better business decisions. For more information, visit or follow our latest updates on LinkedIn.