Press release

NICE Actimize Enhances Intelligent eComms Surveillance Solution with Next Generation Machine Learning and Investigative Tools

Sponsored by Businesswire

As the volume and variety of regulated communications increase, the
supervision challenges and risks for financial services organizations
(FSOs) only become more complex. To address this, NICE Actimize, a
NICE (Nasdaq: NICE) business
and the leader in Autonomous
Financial Crime Management
, has enhanced its Intelligent
eCommunications Surveillance
solution with next generation
machine learning capabilities, intelligent analytics and investigative
tools to strengthen surveillance detection and case management, reduce
false alerts, and drive down compliance costs.

While today’s heightened regulatory requirements place greater
surveillance demands on FSOs, certain legacy surveillance technology may
make the job harder. For example, lexicon-based surveillance systems
(which focus on specific words rather than understanding the
communications’ context) can overwhelm compliance analysts with false
alerts, often leading FSOs to increase staff size to manage this volume.
Analysts may also spend inordinate amounts of time manually
reconstructing trades and managing investigations. The latest release of
NICE Actimize’s intelligent eComms Surveillance solution addresses these
challenges with intelligent analytics to improve detection and accuracy.

Chris Wooten, Executive Vice President, NICE, stated: “NICE
Actimize is a pioneer in applying machine learning and AI to
communications surveillance, and over the past seven years we’ve
continued to enhance our capabilities in this area. Many leading
financial institutions, both on the buy-side and sell-side, currently
leverage our solutions to improve their compliance programs’ detection
accuracy, total cost of ownership and efficiency. We’ve also been
acknowledged by analyst firms for our robust and comprehensive analytics
capabilities and promising roadmap. This newest release of our
eCommunications surveillance solution, with its next generation machine
learning and our award-winning ActOne investigation and case management
solution, brings communications surveillance detection and investigative
efficiency to a whole new level.”

In addition to the above benefits, NICE Actimize’s Intelligent
eCommunications Surveillance Solution, can:

  • Reconstruct trades up to fifty times faster (in minutes instead of
    days or weeks), so analysts spend less time on manual work and more
    time proactively managing risk.
  • Reduce the cost of compliance by automating compliance workflows and
    improving overall efficiency of compliance analysts by up to 80
  • Reduce regulatory and business risk by using advanced machine learning
    techniques and Natural Language Processing (NLP) driven analytics and
    models to automatically review 100 percent of regulated employee
  • Achieve full compliance with MiFID II, Dodd-Frank and FX Global Code
    regulations around communications surveillance.
  • Reduce Total Cost of Ownership (TCO) through intelligent analytics and
    cloud deployment.

How Intelligent eComms Surveillance Works
The new release of Intelligent
eCommunications Surveillance
, which adds machine learning
classification on top of NICE Actimize’s already robust Natural Language
Processing speech and text analytics, enables FSOs to more accurately
detect risky communications and extract quote and trade details from
communications. As analysts review flagged communications in the ActOne
investigation and case management
interface, they’re now able to
classify those communications based on their relevancy, business topic
and asset class. The system then learns from this feedback, to bolster
detection accuracy even further.

The ActOne case management platform also applies automation and
intelligence to the compliance investigation process. Robotics automate
repetitive, manual investigative tasks, while policy-driven workflows
guide analysts through each action they need to take. Analysts can also
use ActOne to collaborate with team-members, escalate cases, upload
documents and notes, and share detailed findings, resulting in
significantly streamlined investigations. The system can automatically
reconstruct complete trades in minutes, by instantly searching and
correlating billions of records across linked data sources (including
trades, orders, voice recordings and electronic communications).

Learn More:

  • For more information on NICE Actimize’s Intelligence eComms
    Surveillance, please click here.
  • To read Opimas’ report on Shortlisting Trade Surveillance Solutions,
    please click here.
  • For more information on the regulatory outlook for eComms
    Surveillance, please click here.
  • To register for upcoming webinars on Analytics in Financial Crime and
    Compliance Management, please click here.
  • For additional inquiries, email NICE at

About NICE Actimize
NICE Actimize is the largest and
broadest provider of financial crime, risk and compliance solutions for
regional and global financial institutions, as well as government
regulators. Consistently ranked as number one in the space, NICE
Actimize experts apply innovative technology to protect institutions and
safeguard consumers and investors assets by identifying financial crime,
preventing fraud and providing regulatory compliance. The company
provides real-time, cross-channel fraud prevention, anti-money
laundering detection, and trading surveillance solutions that address
such concerns as payment fraud, cybercrime, sanctions monitoring, market
abuse, customer due diligence and insider trading. Find us at,
@NICE_Actimize or Nasdaq: NICE.

About NICE
NICE (Nasdaq: NICE) is the world’s leading
provider of both cloud and on-premises enterprise software solutions
that empower organizations to make smarter decisions based on advanced
analytics of structured and unstructured data. NICE helps organizations
of all sizes deliver better customer service, ensure compliance, combat
fraud and safeguard citizens. Over 25,000 organizations in more than 150
countries, including over 85 of the Fortune 100 companies, are using
NICE solutions.

Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks of
their respective owners. For a full list of NICE’s marks, please see:

Forward-Looking Statements
This press release
contains forward-looking statements as that term is defined in the
Private Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Wooten, are based on the
current beliefs, expectations and assumptions of the management of NICE
Ltd. (the Company). In some cases, such forward-looking statements can
be identified by terms such as believe, expect, may, will, intend,
project, plan, estimate or similar words. Forward-looking statements are
subject to a number of risks and uncertainties that could cause the
actual results or performance of the Company to differ materially from
those described herein, including but not limited to the impact of the
global economic environment on the Company’s customer base (particularly
financial services firms) potentially impacting our business and
financial condition; competition; changes in technology and market
requirements; decline in demand for the Company’s products; inability to
timely develop and introduce new technologies, products and
applications; difficulties or delays in absorbing and integrating
acquired operations, products, technologies and personnel; loss of
market share; an inability to maintain certain marketing and
distribution arrangements; and the effect of newly enacted or modified
laws, regulation or standards on the Company and our products. For a
more detailed description of the risk factors and uncertainties
affecting the company, refer to the Company’s reports filed from time to
time with the Securities and Exchange Commission, including the
Company’s Annual Report on Form 20-F. The forward-looking statements
contained in this press release are made as of the date of this press
release, and the Company undertakes no obligation to update or revise
them, except as required by law.