Press release

Newly-Formed Prisma Health Selects Kyruus Solutions to Optimize Patient Access and Provider Network Management Post-Merger

Sponsored by Businesswire

a leader in provider search and scheduling solutions for health systems,
today announced that Prisma
, now South Carolina’s largest health system – formed from the
merger of Greenville Health System and Palmetto Health – has selected
the company’s patient access platform to optimize access to its
expansive network. The health system will leverage KyruusOne®
to create a system-wide, digital provider directory and implement ProviderMatch
for Access Centers
and ProviderMatch
for Consumers
to help patients find the right providers for their
care needs across the system.

Following the merger, Prisma Health needed a way to integrate provider
data stored in disparate systems across the enterprise to gain a single
view of the network and facilitate access for the more than 1.2 million
patients who obtain care annually across South Carolina’s Midlands and
Upstate regions. It was essential to find a solution that would address
common post-merger challenges, including limited visibility into who is
in the network and what they specialize in, which can hinder both
patient access to timely care and overall network utilization. Prisma
Health chose Kyruus to help it solve for these challenges due to the
company’s robust provider data management solution, unique
enterprise-wide patient access platform, and experience working with top
health systems across the US.

Prisma Health will engage providers in the process of creating rich
profiles – including capturing their clinical areas of focus in detail
– and then make that information easily searchable in its access center
and on its website through the ProviderMatch solutions. Consumers
seeking care at the health system will not only have a consistent
experience across access points, but also new self-service options
available online. Through ProviderMatch for Consumers and its
integration with leading EHRs, Prisma Health will be able to offer
consumers both visibility into appointment availability and the option
to book directly online, delivering convenience while helping them
navigate to the right providers.

“Combining two health systems is no easy task, so it’s critical for
health systems to plan ahead to foster systemness around patient access,
starting with developing a central view of the providers comprising
their network,” said Graham Gardner, CEO of Kyruus. “We are honored to
help the Prisma Health team gain that view and position themselves to
provide a unified ‘front door’ experience to patients across the system.”

About Prisma Health

Prisma Health, a not-for-profit health company, is South Carolina’s
largest private employer. We are committed to excellence in patient
care, clinical research and teaching the next generation of medical
professionals. Our organization was formed when Greenville Health System
and Palmetto Health joined together in late 2017, officially becoming
Prisma Health in January 2019. With 32,000 team members (including
volunteers), 18 hospitals and over 300 physician practice sites, we
serve more than 1.2 million patients annually – about a quarter of the
state’s population. Our goal is to improve the health of all South
Carolinians by enhancing clinical quality, the patient experience and
access to affordable care. Our groundbreaking cardiovascular,
neuroscience, oncology and orthopedic programs – plus two renowned
children’s hospitals – attract patients throughout the Southeast.
Ultimately, we are dedicated to transforming the health care experience
for our patients and families, our team members and guests by bringing
our purpose to life: Inspire health. Serve with compassion. Be the
. Learn more at

About Kyruus

Kyruus delivers industry-defining provider search and scheduling
solutions that help health systems match patients with the right
providers across their enterprise-wide access points. Serving more than
225,000 providers across leading health systems nationwide, the
ProviderMatch suite of solutions—for consumers, access centers, and
referral networks—enables a modern and consistent patient experience,
while optimizing provider utilization. The company’s award-winning
provider data management platform powers each of the ProviderMatch
solutions and transforms how health systems understand and manage their
provider networks. To find out why a Better Match Means Better Care,