Mitel®, a global leader in business communications, is partnering with Minnie’s
Food Pantry, a North Texas-based nonprofit and champion in the fight
against hunger, to power the organization’s connections with a
cloud-based solution designed to support the mission of providing
healthy meals and resources for families in need.
Founded as a labor of love by Cheryl Jackson in honor of her mother, the
late Minnie Hawthorne-Ewing, the food pantry began operations in 2008 in
a 500-square-foot facility. Demand grew over the years, along with
Minnie’s reputation for delivering a red carpet-worthy experience with
personalized attention to each family served. The rapid growth and
heightened profile eventually led to a gap in communications. To bridge
the divide, Minnie’s turned to Mitel.
Now, Minnie’s modern communications infrastructure makes it easy for
staff, donors and clients to interact. The Mitel solution also includes
simple-to-use contact center and collaboration applications. Contact
center capabilities enable Minnie’s to deliver a better donor and client
experience, ensuring high-quality, consistent donor and client
relations. Collaboration tools let staff members stay in touch wherever
they are, on any device, increasing productivity and keeping operations
Minnie’s Pantry is also a proud participant of MitelServes. Established
in 2018, MitelServes is the company’s global giving program through
which Mitel employees around the world give back by volunteering in
“Communications is an integral part of what we do, so we want make sure
we have the best system in place. This system, and our partnership with
Mitel, is priceless because it’s going to allow us to work more
efficiently and raise more donor dollars,” said Cheryl Jackson, Founder,
Minnie’s Food Pantry. “In the future, we’re becoming a resource center
and we’re going to be successful because we have the communication
element in process, and in place, to help us to do that. It’s going to
“Working with Minnie’s has been a truly rewarding experience for Mitel
as an organization and also for our employees, who regularly volunteer
at the food pantry,” said Daryl Reva, Vice President of UCaaS Marketing,
Mitel. “What Minnie’s is doing day in and day out makes a real
difference in our community and we’re proud to support their mission in
every way we can.”
The Mitel unified communications-as-a-service solution deployed at
Minnie’s includes MiCloud
Connect Contact Center and Mitel
Mitel powers more than 4.6 million cloud seats, including more than
1.4 million UCaaS (public cloud) seats worldwide.
Mitel is the only brand recognized across the Gartner Magic Quadrants
for Contact Center, Unified Communications and Unified Communications
as a Service.
more about why Minnie’s trusts Mitel for seamless communications
Download the free e-book on “Key
Questions to Ask When Evaluating Cloud Business Phone Providers.”
Read the blog “9
Questions Small Businesses Ask About Hosted VoIP.”
About Minnie’s Food Pantry
Minnie’s Food Pantry was founded by Dr. Cheryl “Action” Jackson in 2008
in honor of her mother, the late Minnie Hawthorne-Ewing D.D. Since its
inception, Minnie’s Food Pantry has provided over nine million meals and
counting. A 501(c)(3) organization, Minnie’s Food Pantry is 100%
community funded and every dollar donated provides three meals to
families in need. For more information, please visit https://www.minniesfoodpantry.org/
or email email@example.com.
A global market leader in business communications powering more than two
billion business connections, Mitel helps businesses and service
providers connect, collaborate and provide innovative services to their
customers. Our innovation and communications experts serve more than 70
million business users in more than 100 countries. For more information,
go to www.mitel.com and
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