Sagent Lending Technologies announced today that Mid America Mortgage, Inc., is now live on both of Sagent’s signature loan servicing software systems, LoanServ and LoanServ Account Connect.
With a nationally spread portfolio of more than 35,000 loans, Mid America has taken its servicing operations in-house to offer its clients more personalized attention and extend its digital operating environment into servicing. Following a late March contract execution, full implementation was completed in under 7 months, and the system went live on November 4, 2019.
LoanServ is a real-time mortgage and consumer loan servicing suite that enables organizations to service mortgages, consumer loans, and lines of credit in a way that improves productivity and lowers servicing costs. Account Connect is a multi-device self-service portal solution that empowers borrowers to become more self-sufficient and to intuitively manage their loans.
“We are extremely grateful to Sagent Lending Technologies for acting as a true partner to us in this massive endeavor,” says Mid America’s Chief Financial Officer Michael Kennemer. “By providing a dedicated staff of 20 people and more than 350 hours of classroom training, Sagent has enabled us to make a smooth and seamless transition.”
“Mid America’s long-standing history of being a leading innovator in the mortgage community demonstrates their persistent dedication to both employees and customers in this ever-evolving industry,” remarks Stephanie Durflinger, Chief Product Officer of Sagent Lending Technologies. “Sagent is pleased to partner with Mid America to improve the lending experience from both of these perspectives.”
About Sagent Lending Technologies
Sagent Lending Technologies improves the lending experience for everyone. The company’s suite of comprehensive servicing and processing offerings come together to deliver flexible, scalable, and configurable solutions that deliver on the brand commitments of our clients. With solutions from Sagent, lenders and servicers can delight borrowers, increase efficiency, and improve agility in a demanding compliance environment. Sagent is a joint venture that combines Fiserv Inc.’s decades of market-leading lending expertise with Warburg Pincus’ skill in growing technology companies. Visit www.sagentlending.com to learn more.