Press release

JASA and Vesta Healthcare Announce Partnership to Support Homebound New Yorkers and Their Caregivers During COVID-19

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Vesta Healthcare, a 24/7 technology and clinical services organization, dedicated to supporting caregivers and connecting their insights to the rest of the care team, announced today a new pro-bono partnership with JASA, a leading non-profit serving older adults and a licensed home care agency, to support high needs New Yorkers during the COVID-19 Public Health Emergency.

Vesta is offering Vesta for Caregivers, their digital tools and clinical program, including a COVID-19 specific module, to JASA clients and their caregivers free of charge. The program serves as an early warning system to support preventative intervention and avoid unnecessary hospitalizations and other health events. Vesta for Caregivers creates a specific client risk profile based on a client’s health history and current conditions. This risk profile creates an individualized Care Pathway that is designed to address common trends or “red flags” in health status. The program guides the JASA Home Health Aide and the member’s other caregivers such as family members, friend, or the members themselves through a series of questions targeted at specific health conditions faced by the member as well as questions about common COVID-19 symptoms. Vesta also checks for needs around food, anxiety, social isolation and other personal needs. In addition, the program supports remote patient monitoring to detect real-time changes to relevant physiologic readings. Real-time health alerts are sent to caregivers and clinicians, notifying them of changes in the behavioral or functional status of the member based on data collected by the app.

JASA, one of the most trusted non-profits in New York City, serves 40,000+ older adults. Throughout the COVID-19 pandemic, JASA has continued to provide critical, life-sustaining services to clients throughout the city including home care, home-delivered meals, housing, caregiver support, and legal, health, and mental health services. With the temporary suspension of in-person congregate programs such as senior centers, JASA has also continued to provide forums of engagement for older adults through virtual programs and telephone visiting procedures to combat the effects of social isolation on homebound older adults.

“Our mission has always been to help older New Yorkers age safely in their own homes and remain in the community. Older adults and healthcare workers need more support than ever as we try to prevent the spread of COVID-19 and manage care remotely,” said Kathryn Haslanger, CEO of JASA. “By partnering with Vesta Healthcare, we are able to provide more tools to our Home Health Aides as they support vulnerable clients, and enable clients and their caregivers to better access the care and services they need.”

Vesta’s program includes access to 24/7 monitoring, with a team of nurses, social workers and other clinicians available via telephone, video and other virtual technology to receive and respond to alerts as well as provide triage support to JASA clients and their caregivers. Vesta’s clinical team updates JASACare, JASA’s integrated care services team, if symptoms or warning signs suggest additional intervention is needed. It also identifies when a client needs non-clinical supports from JASA and other community-based partners, such as meal delivery. Caregivers are able to act with greater confidence, which is a huge benefit to aides, clients, and their families.

“Vesta Healthcare and JASA are committed to supporting the wellbeing of the New York community during this unprecedented time. We are proud to be able to support JASA’s aides, residents, and their families, ensuring they have 24/7 access to the services, proactive monitoring and connection to the healthcare they need to remain as safe and healthy as possible both now and ongoing” said Randy Klein, CEO of Vesta Healthcare. “Through our partnership, we are expanding access to telehealth and creating a model for care delivery that virtually connects the care team at a time when people need it most.”

About Vesta

Vesta Healthcare is an industry-leading technology and clinical services organization, dedicated to connecting caregiver insights to the rest of the care team. Vesta Healthcare proactively identifies the need for additional resources in the home and provides 24/7 telehealth support for caregivers and care recipients, with a focus on high-need, frail senior populations. Vesta partners with home care agencies, health plans, and providers to create value-based population health programs that emphasize clinical quality, improved health outcomes and personalized engagement. Vesta Healthcare is headquartered in New York, NY. To learn more visit and follow us on LinkedIn and Twitter.

About JASA

JASA is the go-to agency serving older adults in New York City, providing critical services to over 40,000 people annually. Founded 50+ years ago, JASA is a leading expert and innovator in aging services that recognizes the diversity among the aging population and honors older adults as vital members of society. JASA’s life-changing support services, interventions and partnerships promote aging with a purpose and provide autonomy for older adults to remain in their homes and communities. JASA operates ten affordable housing properties, is a licensed home care agency and offers a breadth of integrative services citywide spanning free legal services, health and mental health services, home-delivered meals, social programming at senior centers and community trainings on elder abuse, peer health support, caregiver assistance and more. For those interested in helping to support JASA’s critical, life-sustaining work during the COVID-19 pandemic, please visit or follow @JASASeniors on Facebook, Twitter and Instagram.