Intelsat S.A. (NYSE: I) announced today that the anomaly previously
disclosed on April 10, 2019 has resulted in the total loss of the
Intelsat 29e spacecraft. A failure review board has been convened with
the satellite’s manufacturer, Boeing, to complete a comprehensive
analysis of the cause of the anomaly.
Late on April 7, the Intelsat 29e propulsion system experienced damage
that caused a leak of the propellant on board the satellite resulting in
a service disruption to customers on the satellite. While working to
recover the satellite, a second anomaly occurred, after which all
efforts to recover the satellite were unsuccessful.
Since the anomaly, Intelsat has been in active contact with affected
customers. Restoration paths on other Intelsat satellites serving the
region and third-party satellites have been provided for a majority of
the disrupted services. Migration and service restoration are well
underway; highlighting the resiliency of the Intelsat fleet and the
benefit of the robust Ku-band open architecture ecosystem.
Intelsat S.A. (NYSE: I) operates the world’s first Globalized Network,
delivering high-quality, cost-effective video and broadband services
anywhere in the world. Intelsat’s Globalized Network combines the
world’s largest satellite backbone with terrestrial infrastructure,
managed services and an open, interoperable architecture to enable
customers to drive revenue and reach through a new generation of network
services. Thousands of organizations serving billions of people
worldwide rely on Intelsat to provide ubiquitous broadband connectivity,
multi-format video broadcasting, secure satellite communications and
seamless mobility services. The end result is an entirely new world, one
that allows us to envision the impossible, connect without boundaries
and transform the ways in which we live. For more information, visit www.intelsat.com.