Press release

Ingram Micro ITAD Collaborates with Eracent on ITSM+ITAD Integration

Sponsored by Businesswire

Ingram Micro Commerce & Lifecycle Services’ ITAD group today announced a
new IT Service Management (ITSM) integration between its
industry-leading BlueIQ asset tracking system and Eracent’s IT
Management Center™ (ITMC™). This collaboration provides clients who use
the IT asset management services of both companies a tight, seamless
integration to monitor and control asset detail, location, status, and
final disposition through the full product lifecycle. Ingram Micro ITAD
clients who use Eracent’s ITMC can now manage assets from acquisition
through disposition from a single dashboard.

“Ingram Micro ITAD has a long history of providing industry-leading
tracking and reporting to our clients for end-of-service assets. Backed
by our BlueIQ tracking system and delivered through a powerful Client
Portal, our ability to provide clients detailed insight into scheduling,
data sanitization, processing, remarketing and recycling is second to
none,” said Todd Zegers, vice president, ITAD, Commerce & Lifecycle
Services. “The Eracent integration provides our mutual clients a single,
unified dashboard that makes it easy for them to manage and track the
full asset lifecycle.”

“The integration between the Eracent IT Management Center™ and BlueIQ
enhances security and supports the ability of both organizations to
provide a better overall service experience,” adds William Choppa,
president, Eracent. “The integration offers a simple, wizard-driven user
interface to request service, and provides minute-by-minute updates. By
eliminating the need for custom integration, the user experience is both
powerful and seamless.”

About Eracent

Eracent helps customers meet the challenges of managing software
licenses and computing assets in today’s complex and evolving IT

Our enterprise clients save significantly on their annual software
spend, reduce their audit and security risks, and establish more
efficient asset management processes. Eracent’s client base includes
some of the world’s largest corporate and government networks and IT

For more information, visit

About Ingram Micro ITAD Services

Ingram Micro Commerce & Lifecycle Services’ ITAD group is a leading
worldwide provider of enterprise IT asset disposition (ITAD), lifecycle
support services, onsite data destruction, IT asset repair and reuse,
and e-waste recycling services. Our services and processes reduce the
risk, cost, and complexity associated with securely managing IT assets
throughout their lifecycle in compliance with environmental and data
security regulations.

For more information about Ingram Micro ITAD services, visit

About Ingram Micro Inc.

Ingram Micro helps businesses Realize the Promise of Technology™. It
delivers a full spectrum of global technology and supply chain services
to businesses around the world. Deep expertise in technology solutions,
mobility, cloud and supply chain solutions enables its business partners
to operate efficiently and successfully in the markets they serve.
Unrivaled agility, deep market insights and the trust and dependability
that come from decades of proven relationships all set Ingram Micro
apart and ahead. Find more at